Job Description

About the job Senior Digital Marketing Specialist (Retention team)About the Company\xef\xbb\xbfA one-stop hub from digital marketing to software development, game development, telesales and customer service, we accommodate to our clients from various industries such as gaming, e-Commerce, F&B and more. We take pride in our ability to comprehend our clients\' business models and direction, and subsequently to develop tailored digital solutions.Overview:Our client is a \xef\xbb\xbf\xef\xbb\xbf\xef\xbb\xbfgrowing B2B company looking for a young, energetic, and dedicated Digital Marketing Specialist. In your role as a Digital Marketing Specialist within the retention team, your primary responsibility is to enhance the overall experience and satisfaction of all users.Job Responsibilities:

• \xef\xbb\xbfDevelop retention strategies/loyalty program to attract, retain, and expand user loyalty.
• Utilize data analytics tools to track user behaviour, identify trends and develop data-driven retention strategies.
• Collect and analyse user feedback to identify areas for improvement and take proactive steps to address concerns.
• Ensure users are well-informed on latest or new products launches.
• Proficient in budget management and formulating proposals for user retention initiatives.

\xef\xbb\xbfJob Requirements:

• \xef\xbb\xbfCandidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelors Degree/Post Graduate Diploma/Professional Degree in Marketing, Mass Communication or Advertising/Media.

Competencies:

• \xef\xbb\xbfSensitive to user satisfaction.
• Excellent in data analytic.
• Strong in KYC.
• Good product knowledge.
• Entrepreneur mindset.

\xef\xbb\xbfRemunerationConsultant in charge\xef\xbb\xbfKen Ng | 019 213 2628 |

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