Job Description

If you are looking to excel and make a difference, take a closer look at us\xe2\x80\xa6

Job Summary

• To process and evaluate Credit Cards (CC) applications in accordance to guidelines and procedures, ensuring consistent delivery of high quality services to customers and meeting objectives set by the department while maintaining credit losses at an acceptable level.

Job Responsibilities

• To check completeness of application form and documents.
• Review supporting income documents and calculate verified income accurately.
• To detect fraudulent application, tampered / suspicious documents and ensure timely fraud escalation to Fraud Management Unit.
• Perform loan approval within delegated approving authority limit.
• Rework appeal & match documents (previously incomplete) applications from sales.
• Effective and efficient decision making of loan application within the required TAT while adhering to existing credit underwriting guidelines and policies.
• To maintain good booking quality measured through IL / NCL rates.
• To provide recommendation for credit applications beyond the credit officer\xe2\x80\x99s approving authority limit or where deviation approval is required.
• Perform verification on customer\xe2\x80\x99s personal and/or employment information where required.
• To ensure customer\xe2\x80\x99s complaint is being handled and resolved in a timely and professional manner.
• Any other task assigned by superior from time to time
• Timely reporting of suspicious money laundering activities. (If any)
• To lead and manage a team of credit evaluators
• To display good teamwork & interpersonal sensitivity to foster a positive and productive working environment.
• Ensure strict adherence to all credit policies, procedures, BNM guidelines, compliance & etc.

Job Requirement

• Candidate must possess at least a Bachelor\'s Degree, Post Graduate Diploma, Professional Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.
• At least 5 year(s) of working experience in the related field is required for this position.
• Having CCP Certification is an advantage

About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our \xe2\x80\x9cDigital at the Core\xe2\x80\x9d ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.