Job Description

Location:
Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Client Management
Requisition Number: 217631
Description:

Job Summary

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Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients

General Responsibilities

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Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources Conduct business analysis to understand market situation and clients' requirements to support development of business plans Prepare documents on business integration, including processes and system setups Prepare report and track the accuracy of clients' profit and loss Identify opportunities to expand services provided to clients, introduce additional VAS services to clients, and share leads with Business Development Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely Prepare relevant documents for business communications and business review meetings Coordinate and communicate all planned activities to all operational departments and Business Units

Functional Skills and Knowledge

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Demonstrate basic understanding of clients' industry/business/products Demonstrate basic client management and communication skills Proven advanced numeracy and quantitative analysis Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint) Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions Demonstrate fluency in local language and ideally in English, both written and spoken

Education

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Certificate/diploma in Business Administration, or equivalent



Requisition Number: 217631
Job Function: Client Management