Drive digital and social media campaign to improve customer acquisition, engagement rate, brand loyalty and advocacy
Work closely with marketing and branding teams in executing digital marketing and branding strategies
Brief and work with internal design team or digital agency on web visuals
Work closely with media buyer on media buy and performance report
User web analytics software to monitor performance of website and make recommendations for improvement
Analyze data (reach, leads generation, traffic, conversations) to propose effective content & action plan
Provide accurate reports and analysis to management to demonstrate effective return on investment (ROI) for digital campaigns
Keep up to date with current digital trends and researching new online media opportunities that may benefit the business including mobile, social media etc
Contribute to social media engagement and brand awareness campaigns
Create and dispatch email marketing campaigns
Ensure accuracy of information and in time for all digital content and updates
Job Responsibilities
Digital management
Execute digital strategies buy coordinating with various internal and external parties
Manage feedback, communication, frequency, assets and creative across all digital channels
Agency management
Manage creative agencies in developing web visuals 9websites, microsites/landing pages, web banners and online ad copy)
Manage media buyer in planning digital ad spend, optimizing campaigns and reporting on campaign performance
Analytics & Reporting
Analyze data (reach, leads generation, traffic conversions) so as to propose effective content and action plans
Provide accurate reports and analysis to management to demonstrate ROI for digital campaign
Email Marketing
Create and dispatch email marketing campaigns
Research
Keep updated on digital trends and online opportunities for SDP to tap on
Job Responsibilities (Con\'t)
Job Responsibilities (Con\'t)
Job Responsibilities (Con\'t)
Impact / Accountability
Education/Professional Qualification
Degree in Marketing, Business, Economics, Engineering or related fields
Professional Experience
Competencies
L2 ACE Building Effective Teams
L2 ACE Continuous Learning
L2 ACE Developing Talent
L2 ACE Driving Success
L2 ACE Stakeholder Management
L2 ACE Strategic Visioning
P2 - Brand Management
P2 - Marketing Effectiveness
P2 - Marketing Strategy and Planning
P2 - Product Knowledge and Application
P2 - Relationship Management and Networking
P2 - Sales Strategy
Risk Management
Governance, Risk and Integrity:
Understand, at minimal:
The Group and BU/OU/Support Department governance structure and process;
BU/OU/Support Department operating parameters;
Laws, rules and regulations impacting BU/OU/Support Department area of operations;
The Group\'s principles and requirements of the Group\'s Code of Business Conduct ("COBC"), Group Policies and Authorities (\xe2\x80\x9cGPA\xe2\x80\x9d) and related policies and procedures.
The basic application of risk management in the BU/OU/Support Department area of operations;
[the above is collectively known as \xe2\x80\x9crequirements\xe2\x80\x9d]