Transform traditional business platform to digital business platform.
To initiate new ideas for improvements in business processes as well as operational system for efficiency and effectiveness in the entire process.
To measure & monitor on the digital business platform performance and liaise with respective business units for the digital platform improvement and growth.
Responsible to innovate and develop new improve features in functional system requirement.
To lead the digital channel process/operation improvement that provides expertise and serve as an internal consultant to Business Units specialising in improving customers experiences.
Provide support to external and internal stakeholders in regards to functional system.
Job Requirements :
Bachelors degree in Marketing, Bachelor degree in Marketing, Communications, Business, and Arts, Social Science or other related creative discipline required.
Min 3 years of experience in Digital Planning or equivalent.
Ability to work and thrive in a self-starter, fast-paced and changing environment.
Ability to provide efficient, timely and reliable customer service to both internal and external customers.