Coordinate (schedule, plan and execute) RHB Group ITDR exercises and conducted at least twice a year (including Live tests) for the purpose of regulatory reporting for existing systems and implementing new DR plans for systems which needs enhancing.
Review existing and recommend effective RHB Group ITDR model or processes to address SBG/SFG requirements with the objectives to put in place an effective and cost efficient ITDR services management.
Provide third level of support for Disaster Recovery Automation (DRA) Tools and Coordination for DRA related matters
Team Lead for IT DR Team with periodic management role.
Key Responsibilities:Strategy and Planning
Plan, design and review RHB Group ITDR requirements using ITIL practices
Provide ITDR strategies & solutions to existing applications or new projects to meet RTO/RPO
Perform ITDR site assessment and reviews and met stipulated requirements
Advise RHB Group users on ITDR needs, status and compliance requirements
Promote RHB Group ITDR awareness amongst users and/or business units
Ensure compliance to regulatory bodies in matters pertaining to ITDR
Formulate, and document RHB Group ITDR Processes
Perform periodic IT Business Continuity reviews in accordance to ISO/IEC 20000 (ITSM) compliance
ITDR Support
Coordinate (schedule, plan & execute) RHB Group ITDR exercises and have an error free DR execution
Help & assist supervisor to ensure 100% completion of schedule ITDR & BCP exercises for the current year and test completed with meeting all key objectives with MTD, RTO and RPO
Develop a standard for RHB Group ITDR practice
Maintain all RHB Group ITDR plans to ensure up-to-date documentation at all times
Liaise with RHB Group users and business units on new and/or existing ITDR implementation for smooth implementation and fulfill regulatory requirements
Liaise with Audit/BNM on ITDR requirements and assist to achieve above satisfactory ratings
Provide 24x7 on call support to business units, senior management and the enterprise Crisis Management teams for any emergency or test requiring activation of DR plans and meet the regulatory requirements
RequirementsRequirements: Diploma - Computer Science or Information Technology field or equivalent..- \xe2\x80\xa2 Certified expert in DR or BCP
7 years working experience in DR lead role
2 years working experience in DR supervisory role
Strong technical knowledge of various IT technology & architecture of systems
Good interpersonal, communication (oral and written), negotiation, presentation & teamwork
Possess flexibility and having ability to adapt to changing work requirements