Job Description

Position: Senior IT Engineer

Salary Up To RM7000

Location: Petaling Jaya

s:

• Monitoring and maintaining computer systems and networks.

• Receive issues, update tickets accordingly to SOP, and able to prioritize ticket resolution within SLA.
• Provides support for IT infrastructure: Server, Printer, Router, Network Switches, and Email, which include basic installation and configuration.
• Provide first-level support by identifying, resolving, and escalating the problems to the vendor and ensuring that the service commitment is met.
• Provide day-to-day technical support in maintaining the information system, including responsibility for ensuring processes and outputs are error-free.

• At least more than 5 years of experience in the IT Field
• Basic knowledge and troubleshooting skills
• Desktop/Notebook/Printer system
• Network & Server infrastructure
• Firewall Security
• Microsoft 365
• Able to complete tasks independently without supervision
• Proactively manage and troubleshoot in resolving technical support issues.
• Possess driving license with own transport in order to travel to customer\'s site.
• Possess good communication and written and interpersonal skill.
• Must be self-motivated with the ability to work independently and in a team environment.
• Good and positive work attitude, willing to share/ learn, and able to work under pressure to meet tight deadlines.
• Possess valid driving license and willing to travel.
• Willing to learn more

• EPF / SOCSO / PCB
• Training Provided
• Performance Bonus
• 5 Working Days
• Medical and Hospitalisation Leave
• Annual Bonus
• Allowance Provided
• Employee purchase discount
• Company trip
• Development opportunities

Agensi Pekerjaan Seer Sdn Bhd