Job Description

MVC Resources

Location:

(50450) , ,

Salary:

Competitive

Type:

Permanent

Main Industry:

Job ID:

126427988

Company:

MVC Resources

Posted On:

25 March 2023

Responsibilities

IT Governance & Compliance

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-Facilitate the on-going development of the IT compliance framework including establishment and review of processes and supporting documentation.

-Establish and conduct periodical IT governance review

-Facilitate Audit process by External Auditors , review audit issue and definition of remediation actions.

-Implement and monitor all IT standards, guidelines and ensure Readiness of Disaster Recovery process

-Facilitate the on-going development of a best practice IT risk management framework

-Review IT stategic plan, ensure IT initiative allign with business

-Establish and monitor IT performance, develop IT performance tool and execute corrective action where necessary

IT Asset & Infrastructure Management

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-Assume responsibility for hardware and software throughout the organization

-Overseeing implementation of upgrades, projects and new technologies

-Lead the development , implementation and maintenance of virtualized server environment

-Establish and maintain asset monitoring tools

-Software license requirements and compliance

-Directs the activities of department staff, coordinates with vendors involved in providing hardware and software maintenance activities

-Conducts analysis and preparation of financial budgets.

-Responsible for the integrity of the network infrastructure.

Technical Management

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-Solutions research, design and development, reduce cost & increase IT service level

-Project and Programme Management & Executions

-Establish and monitor Preventive Maintenance Schedule Execution

-Overseeing PABX maintenance and availability

-Lead IT threat management and monitoring

-Manage DNS (Domain Name System) management and availability

-Directs the use of equipment for capacity planning, maintenance and diagnostic purposes

Application Management

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-Define and maintain architecture principles and standards for application development, based on the companys business requirements

-Set Direction for database management and performance monitoring

-Review functional and technical designs

-Solution research & lead in-house reports development (e.g. Keypoint, CRM, Wiz, Excel formulation, etc)

-Communicate system architecture to technical and business audiences

-Collaboration with other Head of Department / Manager to formalize:

a) Business requirement on information

b) Business Process Automation requirement

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-Collaboration with solution provider to achieve organizations requirement, translate business requirement into technology. Set proper Service Level Target for vendor support

-Provide tools for managing applications, data, and applications systems performance

-Guide and lead in-house initiative for application / reports development.

IT Support & Relationship Management

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-Monitors problem management database (ITHelpdesk) and follows up with assigned personnel to ensure timely resolution of problems

-Provide tool for ticketting monitoring

-Maintains a central source of information enabling support team to recover outages with minimal disruption to expected service levels

-Measure support performance and internal customer satisfaction

IT Security Management

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-Leads or commissions the preparation and authorizes the implementation of necessary information security policies, standards, procedures and guidelines

-Leads or commissions information security risk assessments and controls selection activities

-Review and approve access matrix

-Review antivirus monitoring activities

-Establish and manage firewall rule, ensure protection from malicious attack

Requirements
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-Minimum 9 Years in IT filed and minimum 3 years in IT Management role.

-Degree in Computer Science / IT or equivalent

-Knowledge in IT Management Standard i.e. ITIL, COBIT

-Critical reasoning skills, Decision making skills

-Negotiation skills

-Project Management Skills

-Knowledge in:

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-IT Control Standards and best practise e.g. COBIT, ITIL

-IT Process Improvement

-Disaster Recovery and Business Continuity

-IT Service Management

-IT Risk Management

-Microsoft SQL Server

-MySQL

-System development lifecycle (SDLC) (new system development or system changes)

-Linux

-Local Area Networks (LANs) and Wide Area Networks (WANs)

-Microsoft Licensing Programme and Compliance

-Network Monitoring

-Kaspersky antiVirus

-AntiVirus Monitoring Console

-Firewall rule and log review

-IT Security Standards

-Server Hardening

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