Senior Manager, Client Success
Kuala Lumpur, M14, MY, Malaysia
Job Description
Job Title:
Senior Manager, Client Success
Summary: Responsible for ensuring VOC program client satisfaction and project success for a top telco client
Key Job Functions:
Project Management
Effectively manage projects through all phases, with support from team members Collaborate effectively with project team members across functions Coordinate with and manage the output of vendors/ external partners Perform quality control functions on survey/research data, ensuring minimal/no errors Drive operational process improvement and innovationClient Management
Proactively provide updates and constantly communicate with clients on program status for continued engagement Provide ongoing consultation to clients Contribute to best practice development and download of best practices to clientsLocation:
MYS Kuala Lumpur - HSBC Bank Malaysia Berhad
Language Requirements:
Time Type:
Full time
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Job Detail
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Job IdJD1142973
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned