Job Description

At AIA we\'ve started an exciting movement to create a healthier, more sustainable future for everyone. If you believe in developing a better tomorrow, read on. About the Role Reporting to IA & LS Senior Lead of GFS, this position shall be accountable for the provision of strategy formulation, planning, leadership, management and technical ability/support to GFS outsourcing migration project relating to Investment Accounting as well as accountable for the provision and delivery of accounting and finance related business solutions and improved finance functions via process automation and enhancement, relating to GFS services to AIA Group of entities in accordance with applicable accounting & regulatory policies, standards and guidelines. Outsourcing Migration Project Lead the team in the walkthrough with business partner to identify the outsourcing scope to ensure the alignment towards GFS standard business processes during initial phase of outsourcing scoping Review the business roles and resources requirement recommendation and engage in new BAU resource recruitment and hiring Understand business partner\'s business process and needs during whole project lifecycle Oversee the knowledge transfer process with business partners to ensure the team fully grasp the knowledge of end-to-end processes stipulated in outsourcing scopes in accordance with GFS project migration strategy Provide direction and support to the team in resolving issues and challenges, escalate issues when necessary and facilitate decision-making in the migration project. Oversee the delivery of documentations on the new processes outsourced as per GFS documentation standards as well as policies and guidelines of AIA Group with high quality assurance Supervise the smooth transition from project mode to BAU mode after project go-live and ensure strong support provided to BAU team during hyper-care period Group-led/ Local Demand Project Lead the team in the walkthrough with business partner to study the business requirements and purpose, resource and execution assessment and formulation to ensure the alignment towards overall project plan during initial phase of service request form review. Oversee the overall project execution in SAP FAM to ensure the completion/ closure in accordance to project plan. Provide direction and support to the team in resolving issues and challenges, escalate issues when necessary and facilitate decision-making in the project execution. Oversee the delivery of documentations on the new processes, if any, as per GFS documentation standards as well as policies and guidelines of AIA Group with high quality assurance Lead the team in identifying and assessing project planning and execution deficiencies with consultations with the project management team to formulate and implement improvements/enhancements. Supervise the smooth transition from project mode to BAU mode after project go-live and ensure strong support provided to BAU team during hyper-care period Process Improvement Project Lead the team in gathering and understanding business requirements from Local Business Units with consultations with the GFS-IA BAU, Group Finance and Group Investment by providing excellent customer experience, with focus on better understanding customers\' needs and building the culture and capabilities required to meet these needs Lead the team in assessing system capabilities against business requirements with consultations with Group SAP Solution Architects and GASC, as well as AIA representation on the International SAP FAM User Group. Responsible to review options and evaluate solutions to meet business requirements, including review of solution papers, functional specifications and GFS-IA representation in Finance Change Board. Accountable as business lead in business solutions and projects impacting IA operations, including requirements gathering, impact assessment, optimal and sustainable solutions formulation, UAT, implementation and post-implementation support leading to cost reduction, improved service delivery and improved internal control & governance Lead the team in identifying and assessing process/system deficiencies in IA operations with consultations with the GFS-IA BAU to formulate and implement improvements/enhancements with consultations with Group SAP Solution Architects, GASC and external solution vendors. Provide ongoing support and expertise in day-to-day SAP operations, including advice to the team on troubleshooting and issues resolution. Provide support to the Leads / Senior Managers of GFS-IA for IA related matters and BAU activities whenever required, including during month end closes, surges in volume and staff movement. Resource Planning and Development Manage and lead the project team, including recruitment, training, development, resource planning and performance management to enhance team capabilities at all levels as well as identify and develop successors at all levels. Set clearly defined objectives and development plans for the team, in line with GFS objectives and AIA Group\'s vision Job requirements : Education: University Degree in Accounting/Finance Internationally Recognized Professional Accountancy Qualification (ACCA, CPA etc) Internationally Recognised Professional Process Improvement Qualification (Lean Six Sigma etc) Experience: 9+ years accounting and finance experience with a multi-national asset management/insurance operation, and/or accounting and auditing experience with a big-sized accounting firm specialising in the financial services industry. 5+ years in supervisory and people management role Experience in a shared services or similar environment, executing outsourcing migration projects in relation to accounting and finance services Experience in a shared services or similar environment, identifying areas for process simplification and improvement to undertake process enhancement projects in relation to accounting and finance services Specific Business Knowledge: Knowledge of investment products including both accounting and investment characteristics Knowledge of International Financial Reporting Standards (IFRS) Knowledge of control environments/internal controls in an accounting and finance operation is an added advantage Knowledge of SAP FAM, SAP FICO, SAP CM, BI and BPC Knowledge in Bloomberg, Reuters or any market data providers Knowledge in Robotic Processing Automation and Artificial Intelligence tools in the market Strong organisational, planning and leadership skills Excellent presentation, interpersonal and communication skills, as well as training technique Excellent motivation, coaching and mentoring skills

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