Job Description

About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn\'t this exciting?!

It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

Role Overview

Klook provides a seamless way for travelers to explore the popular attractions, tours, local transportation, food and beverage, and unique experiences around the world on Klook\'s website and app. To support our growth into multiple categories and geographies, we are looking for a key team member who is data driven, entrepreneurial yet process driven individuals to build our competitor benchmarking and automation systems.

What you\'ll do

Building internal tools and automated processes for efficient competitor benchmarking

Extracting data from multiple sources and creating dashboards for clear insights

Process definition and management

Work with multiple functions including BD & operations to understand and build competitor benchmarking framework

Ensure accuracy and breadth of the competitor data

Work with product managers to develop internal tools and products for improving efficiency and gaining competitive advantage

What you\'ll need

Hard Skills - Python (Required), Sql, Google Spreadsheets

Entrepreneurial DNA: Ability to own, lead and setup work flows and functions from scratch

Program / Process management Abilities: be comfortable to initiate and manage complex, organisation wide programs. Optimizing existing processes and developing new scalable/repeatable processes and best practices

Master stakeholder Management skills: Work with stakeholders across business development, operations, product and marketing

Analytically Savvy: uses data to find tangible value for the organization

4 years work experience in data analytics / product management / category management

Past experience in E-commerce is a plus point

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We\'re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (\xe2\x80\x9cAgency\xe2\x80\x9d). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook\'s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

Klook