Job Description

Salary Market Aligned

Location Johor Bahru FULL_TIME

Consultant Katrina Lim

Job Ref 1925450/001

Date posted 12 April 2023 johor-bahru banking-financial-services/finance-accounting 2023-04-12 2023-06-11 financial-services Johor Bahru MY Robert Walters https://www.robertwalters.com.my https://www.robertwalters.com.my/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true

An exciting Senior Manager, Tax Services job has just become available at one of the leading fund administrator and corporate service providers based in Johor Bahru. This role reports directly to the Head of Global Service Centre.

About the Senior Manager, Tax Services Role:
In this business critical role, you will be responsible for managing the company\'s tax matters, lead the team and be the main point of contact for operational matters and critical issues.

Key Responsibilities:

• Manage and supervise the day-to-day operations of the tax services team
• Be the main point of contact on a day-to-day basis for operational matters and critical issues that need to be addressed before work get disseminated to the other team members
• Work closely with internal stakeholders to ensure all operational, administrative and compliance function are duly executed in accordance to established policies and procedures
• Manage stakeholders, addressing queries and escalations and providing solutions that are effective and efficient
• Actively review operational performance, identify trends and assess opportunities for improvement and adoption of best practices
• Communicate job expectations, evaluate staff work performance, identify strengths and weaknesses, offer feedback and set goals for future performance
• Provide operational data and reports to the management and/or stakeholders
• Review corporate tax, goods and services tax and personal tax returns
• Provide guidance and tax advice and solutions to clients in a diverse range of industries
• Oversee CRS/FATCA reporting and filing process
• Share knowledge, develop resources, provide training and supervise staff in delivery of quality tax services
• Deal with staff issues like leaves, sickness and other issues on a daily basis and ensuring staff are happy and motivated in their jobs
• Assess/plan the volume/level of work against timelines and disseminating daily work flows to other team members
• Undertake general administration and other special projects as assigned
• Maintain detailed knowledge of the Standard Operational Procedures (SOP) and regularly review and update to ensure that they continue to remain relevant and consistently applied
• Ensure operational efficiency and effectiveness by improving overall processes through automation, continuous process improvement, reinforced controls, etc.
• Monitor Service Level Agreement (SLA) delivery to ensure that all agreed service levels are met or exceeded as agreed with recipient markets
• Flag anticipated SLA issues in a timely manner to the Head of GSC, and stakeholders in recipient markets so that a resolution can be agreed

To succeed in the Senior Manager, Tax Services job, you will need to have the ability to work effectively and co-operatively with senior management teams, across borders and internal matrix.

Key Requirements:

• A recognised university degree in accounting, finance or related fields
• 8 - 10 years of relevant tax services work experience in a mid-tier/large public accounting firms (Big 4)
• Knowledge or experience in Singapore tax returns is an advantage
• Strong interpersonal skills to communicate to clients, senior management, direct reports and across other business units and support functions
• Strong team management experience
• Organised, self-motivated and independent individual
• Meticulous
• Able to meet tight and multiple deadlines
• Able to adapt to a dynamic work environment
• Excellent communication skills
• Fluent in written and spoken English
• Strong work ethic; professional and approachable
• Inquisitive, proactive and able to inspire others to a high level of achievement
• Proficient user of Microsoft, Excel, Word and PowerPoint

This leading fund administrator and corporate service needs no introduction and is recognised as the leader in their field of expertise. With great clients and known for their corporate entertainment, they have won many awards. The culture is demanding but if you are confident and have a can-do attitude the potential rewards are significant. The firm is also very focused on developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Senior Manager, Tax Services role.

Apply today or email at katrina.lim@robertwalters.com.my to discuss this new opportunity.

Robert Walters