Job Description

Senior Medical Education Specialist based in Kuala Lumpur/ BangkokLife Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.Responsible for prioritising and implementing ASEAN courses/meetings to support Medical Education and measurably accelerate adoption of S&N products and technologies. Key priorities are to ensure clear learning objectives can be translated into selection criteria to ensure S&N interaction is compliantly in-line with global learning pathways per Franchise.Support within this role includes attendance at all relevant courses, the set up and break down of required equipment and interaction with the faculty and delegates from a clinical standpoint. Drives professional education planning of key programs from inception to completion, partnering with Marketing, Sales and Compliance to deliver the highest quality training opportunities for SME.The Specialist plays a strategic role in determining the value of S&N Product Training and Education (PTE) Meetings & Visiting Surgeon Programmes (VSPs). This includes making recommendations for changes and assessing consultants and participants to ensure appropriateness of training programs. The Specialist is also responsible for identifying training gaps in the marketplace and working with faculty develop and implement new training opportunities.What will you be doing?Pte Meetings, Digital Education:Plan, craft and prioritize medical education programs taking place throughout ASEAN, in consultation with Marketing, including:Coordinate with key stakeholders to ensure timely and successful implementation of the ASEAN medical education plan.Manage national cadaveric courses, mini-labs, sawbones workshops, and meetings, including faculty liaison, program development, logistics, registration, budgeting, expense tracking, and post-event evaluations.Prepare program materials and resources for national courses and meetings and provide support for distributor driven and other product training activities.Attend educational programs and act as the first point of contact for faculty, participants, employees and suppliers.Set up, operate, and dismantle equipment for events, ensuring accurate handling and maintenance.Understand the marketing strategy, including focus products within the various franchises/portfolios, to deliver medical education training programs.Develop and implement innovative digital education initiatives, crafting an integrated learning ecosystem (offline, online, and hybrid) to meet surgeon education needs.Drive new medical education initiatives passionate about key products and new product introductions (NPIs) in ASEAN.Improve overall Connected Customer Experience 360 Degree Education Ecosystem with digital solutions like ENGAGE, CVENT, SNAO, Simulations, etcTrack and manage related expenses, ensuring adherence to departmental and company budgets.ASEAN Visiting Surgeon Programs and Reverse Visiting Surgeon Programs (VSP/RVSP):Serve as the main point of contact for ASEAN VSPs and Reverse VSPs, facilitating clear and proactive communication with host surgeons, visiting surgeons, and Sales & Marketing teams to manage availability and logistics.Manage VSP budgets and track associated expenses, ensuring compliance with forecasts.Implement VSP processes, including booking systems, compliance approvals, and logistical coordination.Coordinate travel logistics for Reverse VSP host surgeons and collaborate with Sales staff to provide customized agendas.Ensure feedback collection and implement evaluation tools, contributing to local and international VSP reporting.Maintain accurate documentation and filing in line with compliance requirements.PTE Meetings with Significant Travel:Act as the primary contact for ASEAN surgeons attending international VSPs, courses, meetings and plant tours; liaising with ASEAN Sales and Marketing staff, as well as MedEd staff from other regionsBuild personalized itineraries in collaboration with MedEd teams from other regions.Track and process associated expenses, keeping within departmental/company budgets, as well as filing in accordance with GPPsProfessional Affairs/Compliance:Ensure all compliance guidelines and policies are implemented relating to PTE Meetings including entries in Engage.Maintain periodical reports for compliance, finance and medical educationAdminister consulting contracts/agreements to PTE meetings with health care professionals, ensuring approvals, spend, reporting and record retention is in accordance with company policies and procedures.Engagement:Identify and assess SME Healthcare Professionals to engage as chairs and faculty for national and state-based PTE Meetings in SME and act as the first point of contact.Others:Provide backup support for other ASEAN medical education functions as needed.Assist with regional events when hosted in ASEAN.Undertake ad hoc projects assigned by the medical education team.Ensure the work environment complies with Smith+Nephew\xe2\x80\x99s health and safety policies.What will you need to be successful?Success in the role will require a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization. Successful candidates would need the following:Tertiary qualifications in a clinical role! Nursing or similar preferable in an orthopaedic or sport medicine discipline)Experience in medical Education and course design DesirableEvent/project management qualificationsExperience in Surgeon Education, Professional Education or Compliance roles.Experience in event managementMedical background or awareness and / or educational principles preferredMulti-national / cross cultural project management experience preferredAbility to set the strategic direction whilst at the same time able to handle multiple projects/ tasksExcellent stakeholder managementSolutions-driven/ solutions-focusedExcellent verbal and written communication skillsProven track record of delivering a service propositionExcellent organizational skillsYou. Unlimited.We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.Flexibility: Hybrid Working Model (For most professional roles).Training: Hands-On, Team-Customised, Mentorship.Stay connected and receive alerts for jobs like this by joining our .We\'re more than just a company - we\'re a community! Follow us on to see how we support and empower our employees and patients every day.Check our for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.Explore our and learn more about our mission, our team, and the opportunities we offer.

Smith & Nephew