Job Description

The Role

Reporting to: Assistant IT Operations Manager

The post of Senior Network Engineer will primarily be responsible to ensure the College's IT infrastructure are running smoothly at all times. The incumbent will also serve as backup for the Service Desk and the rest of the department as necessary.

Key Responsibilities

Wifi

Configure, maintain and troubleshoot Cisco WLCs and Cisco AP. Troubleshoot user speed and coverage issues. Monitoring and alerting using Cisco Prime Infrastructure. Periodic configuration backup and security patching.

Switching

Configure, maintain and troubleshoot Cisco core, distribution, access, and top of rack switches. Monitoring and alerting using Cisco Prime Infrastructure. Periodic configuration backup and security patching.

Cabling

Identify and troubleshoot faulty cable runs, both copper and fiber. Supervise and instruct the cabling vendor for repairs.

Network Security

Authentication and Authorization to campus Wi-Fi, guest Wi-Fi, admin access to network equipment, remote access VPN, using Cisco Identity Services Engine. Configure and maintain policies and rules on Palo Alto and Cisco Firepower firewalls. Maintain ACLs on LAN devices. Periodic configuration backup and security patching.

Documentation

Maintain inventory and change documentation of all of the above. Handle support cases and warranty claims of all of the above. Create and update SOPs and How-Tos as necessary, both for users and internal IT use.
In addition to the primary responsibilities, you may be asked to take on additional responsibilities of complementary systems based on your skills and experience.

The remuneration package can be adjusted based on any additional skill sets you have that is of value to the College:

VMware vSphere suite. ESXi, vCenter, SRM, vROps.

Backup and Business Continuity. Veeam B&R. NetApp local snapshots and filer to filer snapshots. VMware SRM.

NetApp storage. NFS datastores presented to ESXi hosts. CIFS shares. Snapshots and backups. Cisco Unified Communications. CUCM for VOIP. Cisco voice gateway/ router. TM PRI/SIP lines. Cisco Unity for voice mail and Call/Directory Handlers. Microsoft server technologies such as Active Directory, DNS, DHCP, SCCM, SCOM, CA, NDES. Google Workspace (formerly G Suite) administration. Azure AD SSO, MFA.

Essential Skills and Abilities

The successful candidate should be able to relate well to people at all levels, be calm and confident under pressure, have a good sense of humour and be able to work as part of a team.

Bachelor's degree and relevant in Network Engineering, Management Information System (MIS), Computer Science, Computer Engineering or related field qualifications with 5 years' experience. Preferred skills/ ability/Knowledge: LAN, WLAN, Firewalls. CCNA (Cisco Certified Network Associate) holders will have an added advantage. Excellent written and oral English for effective communication with staff, parents and pupils. Good troubleshooting methodology with independent research skills. Good task and time management, able to complete and report on completed tasks with minimal prompting. Well documented work following department SOP's.

Terms and Conditions

Hours of Work

Normal working hours are 8am - 5pm Monday to Friday.

Remuneration and benefits

The remuneration package includes a competitive salary commensurate with the level of experience of the successful candidate. Marlborough will pay for health insurance for you and your eligible dependent/s (if not covered under their own policy). Free of lunch, refreshment in the morning and afternoon.

Application Process

To be considered for the position applicants are asked to download and complete the application form from our website and return it along with a covering letter (no more than one side of A4), and a recent photograph quoting Senior Network Engineer in the subject title to recruitment@marlboroughcollege.my.

Please note that only shortlisted applicants will be contacted.

Any application forms received after the closing date may not be considered. Applicants who are invited to attend an interview must note that references may be taken up prior to interview.

Marlborough College Malaysia is committed to equality, diversity, safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. All appointments with the School will be subject to references, medical report and an ICPC (International Child Protection Certificate) or similar, all of which must be satisfactory to the College

Job Types: Full-time, Permanent

Benefits:

Free parking Health insurance Maternity leave Meal provided Professional development
Ability to commute/relocate:

Nusajaya (Johor Bahru): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

How many years experience do you have as a Firewall Engineer? How many years' experience do you have as a VMware Specialist?
Education:

Bachelor's (Required)
Experience:

Network engineering: 5 years (Required)
Location:

Nusajaya (Johor Bahru) (Preferred)
Work Location: In person