Job Description

NetPulse Pte Ltd is a dynamic and innovative telecommunications Singapore registered company committed to delivering cutting-edge solutions and exceptional services to our clients worldwide.

We are seeking a highly skilled Senior Network Engineer to join our Operations team.

The Senior Network Engineer will play a key role in the design, deployment, monitoring, and operation of the company's telecom infrastructure. This role involves end-to-end responsibility for solution design, service delivery, and the operational stability of our network and systems.

Key Responsibilities:

Solution Design & Implementation

Design scalable network and infrastructure solutions for services such as IPLC (International Private Leased Circuit), IEPL (International Ethernet Private Line), IPT (IP transit ), and DIA (Dedicated Internet Access). Collaborate with commercial and technical teams to understand customer needs and tailor solutions accordingly. Prepare technical documentation, network diagrams, and detailed deployment plans.
Service Delivery

Coordinate and execute the provisioning and deployment of new customer services. Lead the installation, upgrades, and migration processes, ensuring high-quality service delivery within deadlines. Act as the primary technical point of contact for stakeholders, facilitating smooth handover to operations or clients
Monitoring & Operations

Monitor the performance and health of network and infrastructure equipment, including routers, switches, and transmission systems. Use Network Management Systems (NMS) and Operational Support Systems (OSS) to identify, troubleshoot, and resolve network incidents promptly. Conduct routine maintenance, update configurations, and ensure continuity of critical services. Participate in the 24/7 on-call rotation to address critical issues as required.
Infrastructure Build & Expansion

Support the rollout of new Points of Presence (POPs), fiber routes, and data center facilities. Assist in planning and conducting site surveys, equipment installations, and vendor coordination.
Compliance & Best Practices

Ensure network security and adherence to industry standards and company compliance policies. Maintain up-to-date and accurate documentation of the network infrastructure, configurations, and processes.
Job Type: Full-time

Pay: Up to RM10,000.00 per month

Benefits:

Work from home
Work Location: Remote