Job Description

Role Responsibilities

Strategy

• Contribute to the development of associates by guiding, coaching, motivating, supporting and assisting selected number of associates.

Business

• To supervise and control the day to day activities in Settlement section to ensure all clients\xe2\x80\x99 corporate entitlements are fully protected and promptly distributed in accordance to established procedures
• To support the development of the Custody processing systems to meet local and business needs and more importantly in meeting the needs of the clients
• To implement quality initiatives and activities of the division in accordance to the Group\xe2\x80\x99s Quality System.
• To perform specific duties as instructed by the team management in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set
• To perform specific duties as instructed by the team management and to assist the team management in overseeing the daily processing/ delivery of trade services by the team to customers.

Processes

• Verify transactions processed by Associates and authorize those that fall within own-delegated release authority.
• Assist management in overseeing the daily operations of the team and contribute towards meeting the team\xe2\x80\x99s objectives.
• Ensure that the Operational Performance Metric requirement, defect management and processing turnaround standards are achieved.
• Ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/Group.
• Processing of Settlements transactions, Reporting of Trade Status,
• Ensuring that all the trades that ought to have been sent to the market have actually been sent and the status updated in System.
• Checking of Funds and Holdings prior to settlements
• In case of Failed trades, the same have been updated with the correct reasons
• Contractual Settlements processing
• BAU escalation handling
• Process improvement
• Achieve the processing turnaround standards and accuracy level as stipulated in the Service Level Agreement.
• Achieve Operational Performance Metric standards in terms of Productivity, Output Index, Utilisation, Core time, etc.
• Meeting of own performance objectives and contribute in achieving the team\xe2\x80\x99s objectives.
• Support the roll-out of appropriate quality management systems and achieving the quality objectives and standards set.
• Complete non-routine assigned task (DR Drill, BCP, load Balance, system related testing, etc) within the set deadline.
• No major adverse findings from internal auditors or external auditors reviews.
• Higher productivity as staff understands and subscribes to total Quality concept.
• Provide value added services to clients for servicing their assets held.
• Higher efficiency in Securities Services systems processing and improved work procedure via continuous system enhancements and revised work procedures.
• Meeting productivity standards in terms of processing efficiency and accuracy of output.
• Works largely independently under consultation with line manager and working as a team player.

People and Talent

• Collaborative skills and should be able to work with staff across locations and grades.
• Coaching selected team members to achieve the desired level of productivity and competency

Risk Management

• To ensure all control/operating procedure and documentations are properly followed.
• To ensure compliance to all established procedures, regulations and the Group Guidelines.
• To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication.

Governance

• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key Stakeholders

• Securities Services GBS Malaysia, staffs all level
• Securities Services Operation (SSO) Heads in countries
• Securities Services GBS India and GBS China
• GBS Malaysia internal departments
• Group Operations Securities Services

Our Ideal Candidate

Qualifications

• 3 to 4 years of relevant work experience in the following areas:
• Excellent oral / written communication skill/ good system skills.
• Exposure to Regional / Domestic Settlements operations, SWIFT Tags.
• Hands on experience in handling systems such as Clearstream / Euroclear / BBH and added advantage.
• Knowledge of various settlement markets and swift message formatting
• Knowledge of allied products like Corporate actions, Fund services and reference data will be an added advantage

Role Specific Competencies

• Spot Opportunities
• Communication
• Collaborate
• Deliver Sustainably
• Achieve Results
• Solve Problems
• Microsoft Skill
• Product Knowledge
• Management Skill
• People Management
• Capacity Planning
• Data Analysis
• Project Management
• Risk Assessment

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Standard Chartered