Client Background: MNC Company Industry : Management Consultancy Location: Johor Bahru, Johor / Kuala Lumpur Headcount: 1 Position Title : Senior Operations Manager Tenure: Permanent Remuneration: RM10,000 - RM20,000 Responsibilities Manages and directs supply chain and daily operations, including shipping, transport, warehousing, distribution, sourcing, and inventory control. Plans, schedules, and reviews workload and manpower to ensure targets are met cost-effectively. Manages stock control and ensures that inventory records are accurate. Performs quality controls by ensuring all goods received and shipped align with specifications and quality requirements. Communicates with all relevant parties to ensure delivery times are met. Communicates any changes in the deliveries to all relevant parties and follows up on interruptions to the deliveries. Organizes, plans, and implements inventory activities. Improves operational systems, processes, and best practices for organizational well-being. Contributes towards the achievement of the Company\'s strategic and operational objectives. Supervises and trains a team of warehouse workers and assemblers, tracking and measuring their performance. Ensures the team has enough time to assemble and deliver products based on clients\' requests cost-effectively. Ensures that health and safety regulations of the warehouse and assembly operations are strictly adhered to. . Perform other ad-hoc assignments as and when required. Requirement Bachelor\'s Degree in Logistics and Supply Chain Management or Business Management. Minimum ten years of relevant working experience with adequate knowledge of organizational effectiveness and operations strategy management. Experience in the strategic planning and transportation of products, ensuring that goods are delivered in a good state and on time. Experience in negotiating and working with freight forwarders, overseas factories, and suppliers. Knowledge of managing returns and rejections professionally and promptly with factories. Working knowledge of budgets, forecasting, and metrics. Excellent communication skills, both written and verbal (English and Bahasa) Ability to manage time and workload effectively to meet tight deadlines and targets. Strong leadership and organizational skills. Ability to work in a team environment to engage and motivate team members.
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