Job Description

Why are they awesome?

• Listed UK company providing Governance, Risk, Compliance and Audit software to blue chips company
• Presences in 150 countries with more than 5,000 organizations as client (Financial Services, Life Science, Healthcare, Manufacturing and Aerospace & Defence companies)
• Aggressive expansion via acquisition and the continuous integration of new SaaS products / companies into their product suite

Project / Product

• New A.I enabled B2B platform for existing corporate customers.
• Mix of self service, free upgrades / renew licences, 3rd party plugins and download new version releases.
• This new portal consolidates all the existing products portals - everything a customer will need in one place.
• The ambition is to use A.I to implement a product recommendation / matching algorithm.
• Use LLM to explain / match product features and chatbots to manage customer service enquiries.
• This project is central to the core business model of consolidating, integrating and cross-selling different modules and software to the same customer - it is a key part of the sales and marketing strategy.

Responsibilities (please showcase below in your CV)

• Requirements Gathering
• User Story Development & User Experience
• Product Launch, Adoption & Product Documentation
• Sprint Planning & Product Backlog Management

Must Have

• 2 + years in a Product Owner / Product Manager role
• B2B experience (CRM / SaaS / Enterprise Software)
• This is a technical role - so tech / engineering / data background needed

Nice to have

• Experience in a MicroSoft Environment
• Agile / Scrum certs
• This is a backend heavy role, so knowledge of data analytics, databases, matching algorithms etc

Levels / Seniority

• This in an hands on Individual contributor (IC)
• 2+ years in product owner / manager
• 8-12 years total experience - prior can be in engineering, data, consulting or IT BA
• Reporting to the Head of Product and part of a wider team of 15 in Malaysia

Encouraged to apply

• Junior Product Managers, IT Business Analyst / Senior BAs can be considered
• Experience from enterprise SaaS / CRM / ERP : The Access Group, SAP, Oracle, Salesforce, SAS etc
• Note: E-com or consumer facing / mass market products not relevant, not suitable UX, sales or marketing background (non technical)
• You do not need A.I / LLM experience

Location: Hybrid / Flexible (3 days a week in office)Recruiter:Nicolas Lebrun nico.l@capcon.asiaLearn more & connect with the recruiterTo applyPlease do click the "apply" button or via our careers page below.

Capcon Asia