Job Description

We are looking for a Senior Program Manager for our prestigious client in the design services industry. This is an onsite position based in Petaling Jaya, Malaysia.Key Responsibilities:

• Client Briefs and Proposals: Receive and assess incoming client briefs, and respond with well-thought-through fee proposals, project processes, timelines, and internal briefing documents using a range of available software and tools.
• Project Management: Manage the ongoing process, logistics, and details of the projects, including prompt writing and distribution of contact reports, tracking deliverables, managing and setting up next steps, and coordinating the internal team.
• Support Design and Strategy Teams: Provide support to the design and strategy teams by coordinating and directing information and client feedback, ensuring work is on brief and on brand.
• Financial Management: Provide relevant financial reports on project status, ensure the profitability of each project, manage quotations, issue and follow up on invoices, and capture all pertinent project information on our software management tool.
• Client Proposals and Presentations: Actively contribute to the preparation and development of client proposals and presentations through research, creative thinking, and other forms of input.
• Business Development: Use your business and communication skills to help develop projects and activities for our clients, both for their internal staff and external stakeholders.
• Strategy Development: Work with our team to support overall business growth in Singapore and across the region by contributing to strategy development, competitor analysis, new business, and marketing efforts.

• Minimum of 3 years experience in an equivalent role or one demonstrating similar skills and expertise.
• Prior experience in client management, and marketing strategy including brand marketing.
• Strong numeracy skills and confidence in discussing numbers and targets.
• Familiarity and proficiency with Google G Suite, Microsoft Office Suite, and HubSpot or similar software platforms.
• Constantly curious about our business, keen to learn and develop your skills to maximize every opportunity.
• A confident and engaging communicator in writing and speech, whether face-to-face or via phone, email, videoconferencing, or messaging apps.
• A good team player, ready to contribute to and shape the role, the team, and the wider working culture.
• Positive, persevering by nature, and relentlessly organized and focused in thought and action.

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