Job Description

JLL supports the Whole You, personally and professionally.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

We are looking for : Project & Performance Manager (Facilities Management)

Location: Bayan Lepas, Penang

The Project Manager must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.

Ensure the region meets the SLA\xe2\x80\x99s and KPIs established by the Client and the Regional Operations Director and/or sub regional Account Manager.

Delivery of services in accordance with client required SOW\xe2\x80\x99s for Project Management, Procurement and Critical Environment.

Project Management

Implement a comprehensive management program for seamless execution from commencement through to completion, in compliance with client\xe2\x80\x99s standard and other prevailing standards, within defined schedule and budget.

Develop Scope of Work and implement the work procedures including performance measures to ensure simplification and accuracy of work methods and reliability of systems. Regional consistency will be of importance.

Implement continuous quality improvement practices, ensuring initiatives are adhered to maximize the benefits to client accounts, and audit all internal management systems, for quality assurance.

Ensure consistency of regional policies & procedures with constant updating of Oneview and that all staff have adequate familiarity with the systems as well as the policies.

Ensure all Financial Management requirements are completed in a timely and accurate manner.

Procurement and Vendor Management

Manage the vendor procurement and management practices of the client accounts and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts in accordance to procurement guidelines.

Benchmark services across properties within the country as well as across the region.

Administer the virtual approval process for contract execution.

Co-ordinate and monitor the contractor management program.

Performance Management

Responsible for leading a comprehensive program with a focus on enabling CPI/KPI deliverables with the application of Site Requirements Roadmap, Strategic Objective and wide range of business philosophies

To provide comprehensive Project management with a focus on continuous improvement and standardization

Implement Governance process at site level, leveraging Ops meeting held by functional teams with clients.

Review financial benchmarking data, linked to APAC Finance Dashboard for all historical data and spend trending.

Synergizing Monthly Site Review interfacing OPS/OD dashboard and link to Smartsheet.

Risk Management

Implement risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.

Ensure data integrity of all information and comply with the audit process from time to time.

Assist in the development of guidelines and strategies to protect health and safety of staff and others, protect client and Appraisal Property Management reputations.

Develop disaster recovery and business continuity plan and ensure implemented and maintained.

Ensure escalation procedures are in place and observed for incident and problem reporting including advice to client, account teams, Regional Managers and insurance company.

Profitability/ Savings Initiatives

Develop initiatives and strategies that lead to cost savings and service improvement.

Customer Service / Client Relationships

Evaluate service response time and analyze clients\xe2\x80\x99 service request trends and suggestions.

Ensure feedback from client are recorded and action taken to the satisfaction of the end user.

Pro-actively develop and manage client and business unit relationships ensuring that the expected service levels are achieved.

Lead by example and groom the team in achieving maximum client satisfaction level.

Reporting

Ensure that the team delivers meaningful inputs across the region in the development of monthly management reports.

Review monthly financial reports including the preparation of accruals and variance analysis with FMs and Regional Managers (as required).

Assist in the budgeting and recommit process including reviews with Regional Managers as required.

Administer the OneView website and ensure that all reports and other relevant data is regularly updated.

Training

Ensure the team is well trained on all project management policies, procedures and clients\xe2\x80\x99 business operations. Work closely with the JLL team to devise new and innovative methods of learning built around skill development, leadership and succession planning.

Leadership and Staff Management

Actively encourage an environment that supports teamwork, co-operation and performance excellence.

Coach the team ensuring high staff morale, trust and work ethics.

Sound like you? To apply, you need to be:

Minimum Bachelor\xe2\x80\x99s degree in Engineering, with 5 - 8 years\xe2\x80\x99 experience in managing Facilities Engineering and General projects in Semiconductor.

Knowledge of local occupational health and safety requirements, critical environment and facilities, and vendor management are also required for this role.

In-depth technical knowledge in Testing and Commissioning, Quality Control, Engineering Design principles, facilities system operational philosophy, would be an added advantage.

Able to present business case on high complex projects to C-Suite level stakeholders

PMP \xe2\x80\x93 Project Management Professional certification would be added advantage

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

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JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle