Job Description

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Life at Grab:

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team:

GrabAds enables Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes.

We would like You to join our journey to create value for our users, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.

Get to know the Role:

Reporting to the Regional Sales Operations Manager, the Senior Sales Operations Analyst will be responsible for working with the Sales Operations, Commercial, Product Analytics and Finance teams in GrabAds to develop and implement strategies, tools, processes, and targets to enable the Sales teams throughout Grab to promote and deliver advertising services to Grab\xe2\x80\x99s ecosystem participants. . The individual must have the ability to both think strategically to develop plans, and also have the operational expertise to execute on them with the Commercial and Sales Operations Team. As part of a fast growing organization, you will provide key inputs into sales strategy, customer segmentation, org structure, process improvement, and business analytics.

The day-to-day activities:

Sales Steering & Performance

Key Business Partner to the Country Head of GrabAds managing SG / PH / MY / VN

Lead the end-to-end execution of Country Market Planning / Business Reviews

Drive Data into Monitoring and Analyzing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts

Support Country Head and Sales Team to monitor and forecast revenue performance and other sales KPIs against Quarterly Sales Targets

Tactical to Strategic Planner - Support Sales Team with sales and market data intelligence analysis for business cases with internal and external data

Partner with Country Sales leadership to define and execute sales strategy, sales policies, processes and business system requirements

Process Excellence

Maintain integrity of sales and customer data by driving adoption and proper usage of sales tools, including SalesForce.com

Enable access to sales data and KPIs via tools like SalesForce.com, Google Sheets, PowerBI, etc

Pricing & Discount Policy enforcement

Work with Regional Operations Teams to roll out new solutions to improve the efficiency of Sales Operations processes in Country

The must haves:

Minimally 5 years of business, sales operations experience preferably in Adtech, SaaS

Keen interest to learn about digital advertising sales in the Grab ecosystem

Experience in influencing designs, implementing, and enforcing cross functional processes

Independent self starter with a \xe2\x80\x98can-learn, can-do\xe2\x80\x99 attitude

Team Player with the ability to work across a matrix environment in a fast paced environment

Excellent communication & presentation skills with the ability to transmit across different level stakeholders are imperative

Influencing and driving projects independently and ability to start advising the junior team member on process effectiveness.

Demonstrated ability to deliver results and adapt to changing business requirements; ability to plan, organize and manage multiple priorities.

Degree in Marketing, Finance or Business

Proficient in GSuite (Docs, Sheets, Slides) or Microsoft Office (Word, Excel, Powerpoint)

Experience with Salesforce.com required. Power BI and Tableau experience will be advantageous.

Grab