In your new role you will: Provide 2nd level support (including 24x7 rotational on-call) , solution administration, system maintenance, monitoring and operation to meet customer SLA/targets. Implement service request and changes to fulfil user and customer needs. Drive and pro-active problem management in scope , evaluate and deploy new measures/solution for operational stability improvements. Defining and setup effective systems faulty detection and monitoring for early pro-active failure detection. Perform user requirement engineering , FIT & UAT (including test cases creation, test environment setup). Collaborate and coordinate with all stakeholders to plan and schedule deployment of system releases strategically (combine downtime, minimum production interruptions). Execute software and technologies refresh activities. Contribute to global projects . Your Profile You are best equipped for this task if you have: Min. Bachelor Degree in IT, Computer Science, Computer Engineering or Electronics Engineering with minimum 2 - 3 years working experiences. Minimum 2-3 years experience in Semiconductor Manufacturing Minimum 2-3 years experience in systems/IT support Minimum 1-2 years experience in user requirements handlings Benefits What we offer you in Melaka Melaka is our biggest production site wordwide with more than 7000 employees.
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