Job Description

Senior Technical Underwriter, Accident & Health

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through
a diversified, multichannel distribution network.

About the role

What you need to know:

Reporting to the Head of Accident and Health (A&H) this role leads the overall A&H program of work related to Underwriting to drive profitable growth. This position will work in a proactive and collaborative manner with multiple stakeholders.

Accountabilities for the role:

Meet the planned financial and operating targets

• Responsible for the achievement of financial targets for revenue, profit and growth
• Deliver on underwriting profit results with focus on loss ratio and combined ratio

Govern the Underwriting Process

• Develop the underwriting framework, guidelines, risk appetite and best practices
• Handles referrals within stated authority
• Analyze and underwrite large accounts and complex risks
• Oversee portfolio management and provide leadership on decision making and execution on corrective action plans
• Ensures effective utilization of monitoring standards including audits, quality reviews and peer reviews to assess underwriting results
• Meet agreed Service Level Agreements as it relates to underwriting servicing
• Partner with product and distribution stakeholders on the development and execution of new business and renewal strategies for A&H products
• Provide technical underwriting direction to A&H team
• Provide ongoing training to improve underwriting skills
• Drive a culture that promotes collaboration, diversity and inclusion

Lead and support product development

• Support the development of new products, product enhancements, services and delivery platforms that are aligned to distribution and customer needs

• Develop underwriting guidelines for products setting forth guidance on coverages, terms, conditions and limits
• Create, control and approval (including other stakeholder such as legal, compliance and risk of policy wording and endorsements including changes and review of all collaterals relating to the product
• Partners with pricing actuaries and portfolio analyst to develop pricing and portfolio strategies and models
• Maintain product/plan benefits configurations and pricing to a standard that ensures A&H wording and profit objectives are met.

Operations and Business Processes

• Liaise with internal stakeholders to ensure awareness of underwriting activities that require support and service
• Deliver timely and accurate production and P&L reports
• Responsible for the operational execution and improvement of the underwriting process to optimize efficiency and profitability
• Lead the execution of underwriting best practices and guidelines to ensure rating and pricing adequacy

Compliance

• Quarterly self-audit process to assure 100% and timely compliance
• Lead in any audits on underwriting issues
• Develop and implement action plans based on audit recommendations and findings
• Adherence to all internal and external compliance standards, including implementation of new standards

What we're looking for:

• Degree with a minimum of 7 years of underwriting experience with at least 5 years on A&H products
• Strong knowledge of insurance and financial services industry; an ability to determine how external changes or decisions will impact the company, and plan accordingly.
• Strong financial acumen; able to anticipate, identify, and explain the financial implications of decisions
• Sound understanding of the business processes
• Knowledge of market/customer segmentation, portfolio management, acquisition and distribution systems
• Ability to drive and execute global strategies and best practices
• Established strong relationships with customers, intermediaries, and regulators
• Demonstrated business savvy, analytical and quantitative skills
• Strong interpersonal and communication skills

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 24 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit:

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to . Reasonable accommodations will be determined on a case-by-case basis.

Functional Area: UW - Underwriting

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Malaysia Insurance Berhad