Diagnose problems accurately, and clearly describe them on the repair order.
Estimate costs and completion times at point of sale. Clearly communicate them to customer.
Perform cashier functions, as needed.
Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate out commitment to "Make Things Right".
Requirements:
Possesses at least a
Diploma in Automotive/Mechanical.
Minimum of
1 year
of relevant working experience are preferred. Fresh graduates are encourage to apply.
Superior communication and customer service skills.
Good command of writing and speaking.
Effective interpersonal skill and team player.
Proficiency in Computer Software.
Experience with point-of-sale and Parts and Service management computer software or the ability to quickly learn due to general knowledge and experience with computers.
Willing to work at Johor Bharu.
Job Type: Full-time
Pay: RM1,700.00 - RM2,200.00 per month
Benefits:
Health insurance
Ability to commute/relocate:
Johor Bahru: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
Service Advisor: 1 year (Preferred)
Work Location: In person
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