Job Description

Mohon

Kelayakan

As a Restaurant Service & Sales Representative at Restoran Terra Pong, you will play a crucial role in delivering an exceptional dining experience to our customers. Your responsibilities will encompass customer service, food and beverage service, order processing, cleanliness maintenance, teamwork, and promotional efforts.

Tanggungjawab

Key Responsibilities

1. Customer Service:

- Warmly greet customers and escort them to their tables.

- Present menus and provide detailed information about menu items, specials, and beverages.

- Offer personalized recommendations based on preferences and dietary requirements.

- Take accurate orders, noting special requests.

2. Food and Beverage Service:

- Timely and courteous delivery of food and beverages.

- Assist with table setup and arrangement.

- Regularly monitor tables to fulfill guests\' needs.

3. Order Processing and Payment:

- Accurately input orders into the POS system.

- Handle cash and credit transactions securely.

- Issue bills and ensure a smooth payment process.

4. Cleanliness and Maintenance:

- Maintain a clean, organized dining area.

- Assist in table clearing and post-customer cleanup.

- Report maintenance or cleanliness issues.

5. Teamwork and Communication:

- Collaborate with kitchen staff and bartenders.

- Effective communication to address customer concerns.

6. Upselling, Promotion, and Events:

- Proactively suggest additional options to enhance the dining experience.

- Promote daily specials, events, and promotions.

7. Marketing Material Collection:

Gather raw materials (photos, videos) for marketing purposes

Experienced Required

- Previous experience in food service or hospitality is preferred.

- Familiarity with POS systems and payment processing.

- Excellent communication and interpersonal skills.

Manfaat

Can gain more experiences

We provide accomodations (men only)

We provide food everyday (except Holiday)

Manfaat tambahan

• Annual Leave
• EPF / SOCSO / PCB
• Training Provided
• Overtime Pay
• Allowance Provided

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini

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