Service Delivery Manager
Klang, Selangor, Malaysia
Job Description
Location: Klang, Selangor
s:
- Review and write reports on difficult instances, then present them as necessary.
- Prepare a presentation deck for meetings about service performance.
- Hold regular meetings to examine the performance of the service.
- Participate in troubleshooting sessions for escalated situations to improve communication and reporting.
- Create and carry out a preventative maintenance exercise for essential clients. With the help of the engineers, create the presentation deck and the preventive maintenance reports.
- Create relationships between clients and principals, and give solutions.
- A candidate with a technical diploma or university degree in computer science, information technology, or a related field.
- Minimum of five years of expertise in IT networking and cyber security.
- Effective writing and vocal communication abilities.
- Ability to handle pressure and operate under tight deadlines; practical time management skills.
- A team member with superior analytical abilities and a positive approach at work.
- Excellent writing abilities for technical documents.
- A solid grasp of technical issues and the ability to recognize dangers.
- Proven project management or customer service abilities.
For those who have what it takes, please send in resume to:
Recruitment Consultant : Fenny
Email :
Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd
Lot No.28-03, 28th Floor, Public Bank Tower,
No.19, Jalan Wong Ah Fook, 80000 Johor Bahru, Johor.
Tel : 607 -2233 228
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Job Detail
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Job IdJD946472
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:9000 - 12000 per month
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Employment StatusPermanent
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Job LocationKlang, Selangor, Malaysia
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EducationNot mentioned