Service Desk, Korean Speaker
Job Description
About our client: Our client is one of the Global SSC companies across Entertainment industry. Currently, they are looking for Service Desk, Korean speaker talent to support operation & projects across APAC market to join their team. Key Responsibilities: Serve as a first point of contact providing support and direction for internal customers dealing with problems and queries as they arise Document and log all issues and inquiries to ensure a robust audit trail is available Learn fundamental operations of service desk solution to maximize usage of tool functionalities Prepare a monthly report that compiles the most common issues / inquiries and distribute to Center process leads to help with continuous process improvement Update and refresh self-service tool materials when required to decrease the need for service desk support, when practical Cross training of service desk activities to other analysts Assist with other administrative tasks and special projects as required Key Requirements: Fluency in Korean is highly preferred. have knowledge in Accounting To apply for this position, please click on the relevant link. For more information, do not hesitate to drop an e-mail to [HIDDEN TEXT]
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Job Detail
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Job IdJD974690
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSelangor, Malaysia
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EducationNot mentioned