Job Description

:If you are a professional looking for an opportunity to grow and develop your abilities within a dynamic business, Emerson has an appealing role for you!As a Service Engineer, you will be responsible for providing expert support to our installed customer base of Emerson instruments, including in-house, on-site maintenance and repair services, site installation, commissioning and diagnostic, start-up and after sales support.In This Role, Your Responsibilities Will Be:

• Perform service operation tasks and duties as assigned by Service Manager.
• Manage and implement service assignment in compliance to company standard procedures and process.
• Prepare service-related reports for customer and internal reporting.
• Achieve and improve customer satisfaction.
• Deliver and close Service projects within customer expected schedule and within project budget.
• Manage and supervise contractors and vendors to achieve project objectives in timely and cost-effective manner.
• Active change order management and pursue project variation orders to improve profit margin.
• Control and monitor project site execution progress and performance.
• Remotely supporting customers and service colleagues to do DCS troubleshooting

Who You Are:

• Anticipates customer needs and provides services that are beyond customer expectations.
• Uses customer insights to drive and guide the development of new offerings.
• Serves as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key account

For This Role, You Will Need:

• Hand-on engineering knowledge with focus on customer need and satisfaction

Preferred Qualifications

• Degree/Diploma in Electrical/Electronic Engineering.
• Minimum three years of relevant experience
• Able to communicate verbally and in written form with good interpersonal skills.

Our Offer To You:By joining Emerson, you will be given the opportunity to make a difference through the work you do.Emerson\'s compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.Our Commitment to Diversity, Equity & InclusionAt Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.This philosophy is fundamental to living our company\'s values and our responsibility to leave the world in a better place. Learn more about our and about .If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .About Us:Our Commitment to Our PeopleAt Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world\'s most complex problems - for our customers, our communities, and the planet. You\'ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.At Emerson, you\'ll see firsthand that our people are at the center of everything we do. So, let\'s go. Let\'s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let\'s go, together.Accessibility Assistance or AccommodationIf you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you\'re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you\'ll find your chance to make a difference with Emerson. Join our team - let\'s go!No calls or agencies please.

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