Job Description

The GSAM is accountable for all aspects of public cloud management in an enterprise environment for NTT DATA Business Solutions. Ensuring public cloud services are delivered in line with global standards, and compliances and available to SLA expectations. \xe2\x80\xa2 Reports to Service Owner. \xe2\x80\xa2 Works service oriented & globally. \xe2\x80\xa2 Operational leadership and authority to issue directives for all locations. \xe2\x80\xa2 Manages the operational service execution in a Service Area globally. \xe2\x80\xa2 Operational responsibility for the effectiveness, efficiency, and overall quality of delivery in the Service Area. \xe2\x80\xa2 Measures and controls internal critical metrics. \xe2\x80\xa2 Cooperates with Team Lead in mid-to-long-term resource planning + utilization. \xe2\x80\xa2 Plans and defines resource demands in close cooperation with Team Lead + Staffing Manager \xe2\x80\xa2 Supports Team Lead in yearly personal reviews & appraisals \xe2\x80\xa2 Budget (Profit & Loss) responsibility. \xe2\x80\xa2 Approves and rejects time recording. \xe2\x80\xa2 As a member of the global NTT DATA Business Solutions community, you will be a champion of the organization\'s values and culture, while demonstrating and openly encouraging the behaviors expected from a professional, best-in-class IT team.

• University degree in Information Technology or any equivalent. \xe2\x80\xa2 Min 8+ years of experience in IT Services. \xe2\x80\xa2 Proven experience in service delivery area & operation \xe2\x80\xa2 Exposure to global area management via oriented services. \xe2\x80\xa2 Understanding of Citrix Architecture & Identity Management(IAM)Technology. \xe2\x80\xa2 Experience handling global team on technical service area. \xe2\x80\xa2 Familiar with global model delivery. \xe2\x80\xa2 Certification in ITIL is added values. \xe2\x80\xa2 Strong command in English, excellent verbal and presentation skills, great interpersonal skills and experience in international collaboration. \xe2\x80\xa2 Willing to work in Cyberjaya, Selangor. \xe2\x80\xa2 Able to travel if required.

Agensi Pekerjaan Asia Recruit Sdn Bhd (200401036859) (675370-W) (JTKSM 230C)

Asia Recruit