Requisition Number: 215761
External Description:
A Teradata Service Manager is responsible for the delivery of outcomes and driving continuous service improvements with Teradata Managed Services customers by leveraging ITIL best practices. Projects which the Service Manager is responsible for involve the administration, operation and sustainment of analytic ecosystems which may comprise Teradata Vantage data warehouse, data lake systems, data acquisition and integration tools, businesses intelligence, analytics and data science tools, backup and restore systems, disaster recovery systems and other infrastructure, security and cloud related applications/tools.
This is a senior management role in our execution to the customer and the ability to communicate and manage clearly and with all stakeholders is paramount.
Key Areas of Responsibility
Customer Management
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