Job Description

Company Description

Sports Direct Malaysia is currently looking for Shop Manager for Vivacity Megamall Kuching to join our growing team.

Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-established golf retailer and service provider in the region. Sports Direct Malaysia currently operates a total of 32 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. Sports Direct Malaysia offers over 72 of the leading authentic global sports brands, offering the widest variety of choice and value. The company employs 1200 staff with a view to expanding rapidly across Asia in the coming years.

We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent value in a modern spacious environment. The stores are uniquely zoned by key sports categories which include; SD Football, SD Running, SD Training (fitness, cross training, gym equipment, weights, boxing, yoga), SD Rackets (badminton, tennis, squash), SD Swimming (pool, beach, water sports), SD Sports (basketball, rugby, extreme games, cycling, skates & indoor games), SD Lifestyle (Men, Women & Kids) & SD Outdoor (Hiking, trekking, camping & fishing).

• Review and keep track of sales (set daily target and ensure achievement of sales target).
• Reports to Area Manager on staff performance and sales/shop performance.
• Lead/manage a team of retail staff to produce the best performance.
• Handle the overall shop operations and ensure consistency in the standard of retail operations.
• Review staff strength and delegate of duties accordingly.
• Liaise/follow up with HQ on stocks support.
• Implement/execute sales & promotion plans.
• Maintain and keep check of quality customer service from staff.
• Provide feedback on stocks, customers and market situation to HQ.
• Responsible to increase/build clientele (database) to increase regular customers.
• Monitor/conduct training to staff (sales and supervisory).
• Any other assignment as directed by immediate superior as and when required.

• At least a Certificate/Diploma or Degree in any related field of study.
• At least 5 - 7 years working experience in the retail industry
• Preferably shop managers specializing in Sales - Retail/General or equivalent.
• Have passion and knowledge in sports is an advantage.
• Good customer service, communication and interpersonal skills.
• Willing to work long hours, weekends, public holidays and shift duty.

• A relaxed dress policy
• 20% off for all group brands including family.
• Insurance coverage

• 5 days work week

Sports Direct