Job Description

• Design and implement resilient system architectures that support high availability and scalability.
• Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.
• Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.
• Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.
• Collaborate with development and operations teams to establish best practices in system reliability and incident management.
• Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
• Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
• Identify and troubleshoot performance bottlenecks across systems, providing actionable recommendations for enhancements.
• Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.

• Proficiency in programming languages such as Python, Golang, Java, or similar, focusing on operational efficiency.
• Demonstrated experience in system architecture and design, prioritizing reliability, and scalability.
• Strong understanding of SRE principles, including SLOs, SLIs, toil reduction, and incident post-mortems.
• Experience with cloud environments (e.g., AWS, Azure, Google Cloud) and their operational management.
• Strong expertise in Linux system administration.
• Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
• Familiarity with networking concepts and effective troubleshooting techniques.
• Excellent problem-solving abilities and a proactive approach to operational challenges.
• Ability to work independently while effectively collaborating within a team environment.

Unison Consulting Pte Ltd