JOB DESCRIPTION
Identifying and making sense of language patterns
Should be able to identify the patterns & the meaning from the composition of words of the assigned language
Able to identify similarities and differences between various intentions uttered on Virtual Assistant
Good communication skills, ability to identify the gaps and suggest improvement plans
Deliver excellent performance to achieve and exceed contractual SLA
Ensuring production quality and target KRAs are met
Meet expectations of the process and should be able to sense business requirements
Flexibility in working hours basis the business requirement
Maintaining confidentiality and adhering to company/customer policies
JOB REQUIREMENTS
Bachelor’s degree in any stream, or a related discipline
Minimum 3 years working experience in the related field
Proficiency In English & Japanese Language (Written & Spoken)
Native Japanese (Based in Malaysia) & Malaysian – JLPT Level N1/N2/ N3
Problem-solving and logical reasoning skills
Comfortable working in a fast-paced, highly collaborative, and dynamic work environment
Ability to handle pressure and a natural go-getter
LOCATION: CYBERJAYA, SELANGOR (WORK FROM HOME)
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