Responsible for management of team members within the team, facilitating workflow and capacity management at team-level. Coach those within their team and help them to develop their careers. Resolve escalated issues raised by the team members.
Strategize, plan, & conduct AML monitoring and tracking for branches & business units to ensure adherence to AML policies & guidelines
Conduct periodic sampling of AML alerts to ensure consistent quality of investigations
Ensure accurate and timely reporting on reviews to management and regulatory bodies
Proactive continuous improvement effort to maximize efficiency of reviews across the Group
Key Responsibilities:
Capabilities/ Activities
Has knowledge/understanding on Customer Due Diligence (CDD) and AMLCFT Screening/ WLM requirement as per guided by Bank Negara Malaysia (BNM) and Bank\xe2\x80\x99s Policy and Guidelines.
Has sound understanding on the reason for conducting Enhanced Due Diligence (EDD) on customer; having the knowledge related to Ultimate Beneficial Owner (UBO), Beneficial Owner (BO) and wealth profile (Source of Wealth and Fund), Politically Exposed Person (PEP) and the needs to identify Closed Associate to PEP (CATP).
Has knowledge in AML/CFT especially on sanction (countries, individuals and entities) as well as familiarity on the SWIFT/payment messaging format (MT 103, MT 202, MT198, etc)
Perform review on daily QA review on AML systems alert (TM, CDD, and WLM) with actionable Feedback/Errors attended by QA analyst(s)
Ensure QA TM/WLM/CDD master tracker or daily tracker updated in timely manner
Preparation of monthly and quarterly QA statistical report for each AML system module on overall performance
Maintain high quality standards and minimize decision turnover by AML Ops team and AML System users on the quality reviews completed
Maintain high quality standards and minimize Quality Control (Check-the-Checker by TL) review findings on the quality reviews completed
Conduct sampling of AML System Alerts (Close and Escalate); Modules CDD, WLM and AML
Review CDD, WLM and TM alerts on daily basis
Attend/ guide QA analysts to error dispute/appeal made by alerts/case analysts
Sound knowledge on compliance and regulatory requirements (i.e. AML/CFT, Dual used goods, cross border requirements, etc.)
Strong problem solving skill to support issue resolution and resourceful
Adept at solving problems in a logical and fact-driven manner
Review key processes to improve efficiency and effectiveness of the team or daily operations
Subject matter expertise
Provide expertise and guidance to team members
Support best practice sharing across teams
Resolve any escalated customer related issues e.g. complains, approval
Resource planning
Play an \xe2\x80\x9cAir traffic control\xe2\x80\x9d role, coordinate shift/leave schedule between team members
Balance resource allocation across team based on demand and priorities
Ensure attendance and adherence of team member (with regards to work schedule)
Support the CoE Lead/Circle Lead to hire for required skillset
Team mgmt. and coaching
Help empower the team to work independently & self-manage
Support the team in removal of obstacles
Work with Circle Leads to ensure team is performing well and help to identify ways to improve skillset within the team
Support career and skills development of team by defining a clear development plan & trainings
Conduct reviews & evaluations on of team member\'s performance
Provide on-the-ground coaching and guidance for all team members
Coordinate/lead trainings for team members
Raise common issues faced by either the team or customer to the Circle Lead
Standard enforcement
Ensure team members follow the standards and practices of their functional expertise
Ensure key information is cascaded and necessary documentations are created (reports)
Support implementation of any initiatives at the team level
Requirements
Requirements: Bachelor Degree - Related field..
- \xe2\x80\xa2 Certificate of Anti-Money Laundering and Counter Financing of Terrorism (Asian Institute of Charted Bankers; AICB)
At least 3-4 years\xe2\x80\x99 experience in Audit, Compliance, Quality Assurance or Risk Management
Good writing skills and able to produce quality reports for management/board reporting
Sets clear and realistic goals, focused on highest value activities
Motivates and inspires others \xe2\x80\x93 draws out the best in people
Strong team player; able to work with other leaders
Operates with focus of creating value for the customer
Has the skills and expertise to successfully execute his or her role (e.g., technical, business or other)
Understanding of relative compliance requirements and processes
Strong problem solving skill to support issue resolution
Adept at solving problems in a logical and fact-driven manner (e.g., when tackling technical challenges, obstacles, backlog prioritization)
Highly adaptable and able to respond to change fast
Resourceful and able to leverage network effectively
Ability to collaborate and help the squad members
Actively listens to others, understands and values others\' views
Ability communicate opinions, ideas or views of squad members clearly