Job Description

Description Primary Objective: Responsible for management of team members within the team, facilitating workflow and capacity management at team-level. Coach those within their team and help them to develop their careers. Resolve escalated issues Description Primary Objective: Responsible for management of team members within the team, facilitating workflow and capacity management at team-level. Coach those within their team and help them to develop their careers. Resolve escalated issues raised by the team members. Strategize, plan, & conduct AML monitoring and tracking for branches & business units to ensure adherence to AML policies & guidelines Conduct periodic sampling of AML alerts to ensure consistent quality of investigations Ensure accurate and timely reporting on reviews to management and regulatory bodies Proactive continuous improvement effort to maximize efficiency of reviews across the Group Key Responsibilities: Capabilities/ Activities Has knowledge/understanding on Customer Due Diligence (CDD) and AMLCFT Screening/ WLM requirement as per guided by Bank Negara Malaysia (BNM) and Bank\'s Policy and Guidelines. Has sound understanding on the reason for conducting Enhanced Due Diligence (EDD) on customer having the knowledge related to Ultimate Beneficial Owner (UBO), Beneficial Owner (BO) and wealth profile (Source of Wealth and Fund), Politically Exposed Person (PEP) and the needs to identify Closed Associate to PEP (CATP). Has knowledge in AML/CFT especially on sanction (countries, individuals and entities) as well as familiarity on the SWIFT/payment messaging format (MT 103, MT 202, MT198, etc) Perform review on daily QA review on AML systems alert (TM, CDD, and WLM) with actionable Feedback/Errors attended by QA analyst(s) Ensure QA TM/WLM/CDD master tracker or daily tracker updated in timely manner Preparation of monthly and quarterly QA statistical report for each AML system module on overall performance Maintain high quality standards and minimize decision turnover by AML Ops team and AML System users on the quality reviews completed Maintain high quality standards and minimize Quality Control (Check-the-Checker by TL) review findings on the quality reviews completed Conduct sampling of AML System Alerts (Close and Escalate) Modules CDD, WLM and AML Review CDD, WLM and TM alerts on daily basis Attend/ guide QA analysts to error dispute/appeal made by alerts/case analysts Sound knowledge on compliance and regulatory requirements (i.e. AML/CFT, Dual used goods, cross border requirements, etc.) Strong problem solving skill to support issue resolution and resourceful Adept at solving problems in a logical and fact-driven manner Review key processes to improve efficiency and effectiveness of the team or daily operations Subject matter expertise Provide expertise and guidance to team members Support best practice sharing across teams Resolve any escalated customer related issues e.g. complains, approval Resource planning Play an \'Air traffic control\' role, coordinate shift/leave schedule between team members Balance resource allocation across team based on demand and priorities Ensure attendance and adherence of team member (with regards to work schedule) Support the CoE Lead/Circle Lead to hire for required skillset Team mgmt. and coaching Help empower the team to work independently & self-manage Support the team in removal of obstacles Work with Circle Leads to ensure team is performing well and help to identify ways to improve skillset within the team Support career and skills development of team by defining a clear development plan & trainings Conduct reviews & evaluations on of team member\'s performance Provide on-the-ground coaching and guidance for all team members Coordinate/lead trainings for team members Raise common issues faced by either the team or customer to the Circle Lead Standard enforcement Ensure team members follow the standards and practices of their functional expertise Ensure key information is cascaded and necessary documentations are created (reports) Support implementation of any initiatives at the team level Requirements Requirements: Bachelor Degree - Related field.. - . Certificate of Anti-Money Laundering and Counter Financing of Terrorism (Asian Institute of Charted Bankers AICB) At least 3-4 years\' experience in Audit, Compliance, Quality Assurance or Risk Management Good writing skills and able to produce quality reports for management/board reporting Sets clear and realistic goals, focused on highest value activities Motivates and inspires others - draws out the best in people Strong team player able to work with other leaders Operates with focus of creating value for the customer Has the skills and expertise to successfully execute his or her role (e.g., technical, business or other) Understanding of relative compliance requirements and processes Strong problem solving skill to support issue resolution Adept at solving problems in a logical and fact-driven manner (e.g., when tackling technical challenges, obstacles, backlog prioritization) Highly adaptable and able to respond to change fast Resourceful and able to leverage network effectively Ability to collaborate and help the squad members Actively listens to others, understands and values others\' views Ability communicate opinions, ideas or views of squad members clearly Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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