Job Description

Job description - Provide support for software user thru phone call, email and chat - Diagnose, troubleshoot and rectify reported problems - Do daily support task by queue - Manage customer complaints/requests - Willing to ask and seek for advise to understand system flow - Ready to accept new instructions from management to update skills - Liaise with other department to make sure all task can run smoothlyRequirements - Familiar/experienced with online support, tech savvy, and software related - Good problem-solving, analytical, and team-working skills. - Good communication and interpersonal skills. - Willingness to learn and develop new skills. - Self motivated, fast learner, mature, committed and understands job priority. - Good communication skillsBenefits Please get in touch with us for more information.Additional Information

• Age Range of Candidate: None
• Experience: 1 year(s)
• Specific Work Location: -

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