Software Support Executive
Petaling Jaya, Selangor, Malaysia
Job Description
- At least a Diploma in Information Technology, Business administration, Accounting or equivalents.
- Able to write and speak in English, Bahasa Malaysia & Mandarin.
- Basic computer knowledge is a must.
- Able to use Microsoft Excel, PowerPoint & Word.
- Good interpersonal and communication skills.
- Self-motivated and able to work independently.
- Fresh graduates are encouraged to apply, training will be provided
- Call centre or helpdesk experience will be an added advantage.
- Possess own transport and willing to travel will be an added advantage.
- Applicants should be MALAYSIAN citizens.
- Handle inbound calls/emails from customers.
- Provide excellent service and help to solve problems faced by customers.
- Record the call logs and compile frequently asked questions.
- To build, update and maintain training materials, assignments, and question papers.
- To administer matters related to training, evaluation, examination and certification.
- To conduct training on the courses for learners as well as tutors.
- KWSP
- SOCSO
- Annual and medical leave
- Personal development opportunities
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Training Provided
Ricebowl
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Job Detail
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Job IdJD1047412
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned