Job Description

Description

Primary Objective:

Enhance usage and promote cross-selling of TB products & services by existing customers \xef\x82\xb7 Responsible to grow market share and transaction banking business of assigned portfolio (existing and new). \xef\x82\xb7 To drive GTB agenda on utilization of trade and cash management with the assigned portfolio through close collaboration with stakeholders i.e RMs, Operations, Branches etc \xef\x82\xb7 To manage and maintain good and cordial relationship with assigned portfolio. \xef\x82\xb7 To create relevant client value proposition through product related ideas for meeting customer needs. \xef\x82\xb7 To ensure Pricing Variation and or Operational Empowerment (OE) requests are requested in accordance with standard / pre-approved criteria and business strategy. \xef\x82\xb7 To assist Circle Lead and Team Lead to execute specific assignments, campaigns, plans and strategies to assigned customers.
Key Responsibilities:

Strategy & Planning \xef\x82\xb7 Build deep understanding of customer\xe2\x80\x99s business needs and decision making process of assigned portfolio. \xef\x82\xb7 Responsible to manage and optimize GTB opportunities with assigned portfolio to achieve the targeted growth and KPIs. \xef\x82\xb7 To attain complete ownership of trade and cash utilization of assigned portfolio. \xef\x82\xb7 Plan and execute customer engagements to remain the point of contact for customers/RMs

Sales & Marketing \xef\x82\xb7 Track bill maturity, plan customer calling activity, analyze and forecast drawdown of portfolio customers \xef\x82\xb7 Manage and maintain close relationship and rapport with key contacts/decision makers of assigned portfolio. \xef\x82\xb7 Proactive customer calling for utilization and implement steps / measures to revive and grow trade and cash utilization. \xef\x82\xb7 Promote and capture export business i.e LC Nego/Discounting from the assigned portfolio. \xef\x82\xb7 To reactivate, convert and onboard assigned portfolio on Reflex Premium and TS Lite \xef\x82\xb7 Proactively promote cash management services and operating account to assigned portfolio.

People & Stakeholder Management \xef\x82\xb7 Maintain strong engagement with key stakeholders especially GBB RMs, Product Squads, Service Partner/Operations and Branches to drive TB utilization with assigned portfolio. \xef\x82\xb7 Provide feedback regarding market development, competitor capabilities & gaps to internal stakeholders i.e Product Squads and Service Partner/Operations for improvement. \xef\x82\xb7 Organize and conduct regular account planning sessions and reviews with GBB RMs and CBBCs.

Governance \xef\x82\xb7 Guided by and comply strictly with the relevant Bank\xe2\x80\x99s product guidelines, policies, procedures and processes as issued/reviewed/documented by the respective Product and Policy owners. \xef\x82\xb7 Understand and comply strictly with BNM guidelines and Bank\xe2\x80\x99s guidelines and policies in all mandatory e-Learning including but limited to Management of Customer Information & Permitted Disclosure, Personal Data Protection, Responsible Financing, Fair Treatment of Financial Customers, Imposition of Fees and Charges on Financial Products and Services \xef\x82\xb7 Always achieve good audit rating.

Requirements

Requirements:
Bachelor Degree - .

- CDCS is an added advantage

More than 5 years of relevant experience in cash and trade sales \xef\x82\xb7 Deep knowledge of TB products \xef\x82\xb7 Proven ability to manage portfolio of accounts independently.

Proven track record to scope opportunities and deliver sales targets.

Other skills required: \xef\x82\xb7 Good business acumen \xef\x82\xb7 Resourceful with strong sales and self discipline. \xef\x82\xb7 Good communication skill \xe2\x80\x93 able to articulate and present ideas and pitches effectively \xef\x82\xb7 Good interpersonal skills \xef\x82\xb7 Team player \xef\x82\xb7 Able to work independently \xef\x82\xb7 Self-starter, initiative and willing learner \xef\x82\xb7 Influencing skill

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

RHB Bank