Job Description

Overall Role Purposes

Provide detailed analyses and deliver sustainable and supportable solutions and/or automation to process breakdown in the service line and supporting functions

Description

• Deliver to successful completion identified initiatives (global or regional) that will deliver operational quality in the Global DTM Automation team
• Analyse and design of technology-driven and/or automated solutions that support service line requirements
• Analyse and design process improvements in the designated process areas that deliver measurable and/or qualitative benefits
• Prepare, update and regularly review all relevant process map documentation for the service line and the supporting/enabling functions
• Assess innovative ideas generated from an Ideas Management program relative to benefit and cost
• Support the Global DTM Project Manager in cultivating culture of continuous improvement and innovation
• Liaising with Global, regional or country team based on the project scope.

• Good all round communicator: written, oral and presentation skills
• Computer Software skills (Word, Excel, PowerPoint, Access, VBA, etc) (advantage)
• Experience in supporting a shared service centre (preferred)
• Experience in logistic industry (preferred)
• Process oriented and able to work under pressure
• Demonstrated ability to think conceptually and translate this into practical action.
• With process engineering experience (advantage)
• Strong process documentation skill
• At least 3-4 years of working experience of which the last 1 years focused on process outsourcing/improvement and/or shared services
• Qualified University Degree holder