Job Description

Job Summary Perform network support, policies and controls ensuring cost-effective Network Management solutions for Global/Country IT implementation/deployments. Job Responsibilities Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources. Perform monitoring and support on all connectivity (e.g., WAN/LAN/network security/telecommunication/telephony systems) to ensure high availability and performance. Adhere to network standards and policies for Group/in-country deployments. Prepare and perform support within service level obligations and with minimal downtime. Assist Group-wide IT on architecture/designs/structures for future developments/configurations. Schedule and perform maintenance of network infrastructure as a part of the business recovery plans. Perform continuous improvement initiatives on new/change implementation and deployments. Produce conformance to network and telecommunication best practices, standards, procedures, guidelines and compliance with audit and industry standards (CSV, ICS, etc.); Ensure service level adherence and customer satisfaction. Build strong working partnerships with other IT teams, business stakeholders and users. Communicates user needs and priorities Job Requirements Bachelor\'s degree in Computing/Information Technology or equivalent; Minimum three years\' experience in a similar role; Demonstrate technical skills in WAN, LAN switches, firewalls, network optimization, load balancers, etc. Demonstrate knowledge of global WAN providers, Cisco, F5, Tipping Point, Checkpoint and Riverbed. Familiarity with IT service management frameworks. Demonstrate appreciation and respect for cultural sensitivities, especially in cross country/culture interactions. Proven competencies in handling confidential/sensitive information in an appropriate and secure manner. Demonstrate fluency in local language and ideally in English, both written and spoken. Be abreast of the latest technologies and technological opportunities. Proven basic numeracy and excellent quantitative analysis skills. Demonstrate proficiencies in office productivity tools (e.g., Excel, Word and PowerPoint)

foundit