Job Description

Job Summary

To promote service contract and the inclusion of applications method development as part of the contract offering from Technology Business Unit

General Responsibilities

• To promote service contract
• To promote the inclusion of applications method development as part of the contract offering from Technology Business Unit
• To provide applications solutions to customers
• Data analysis of current status of service contracts, further to systematically approach the customer base to promote revenue growth in contract sales
• Data analysis of consumables, to promote and sell predictively consumable items
• Ensure that communications with customers and with the company are rapid and comprehensive. Maintain good customer rapport.
• To maintain keen enquiry on customer current eqpt and opportunity for potential sales
• Ensure thorough market coverage for contracts and consumables for relevant target industries / territory
• Ensure constant discussions and update with immediate superior to ensure yearly sales target can be achieved.
• Timely submission of contract and consumable sales reports via company\'s CRM
• Timely update of opportunities / prospects / projects via company\'s CRM
• To provide applications support to customers- to run customer samples, method development and training where required
• Maintain a high level of technical and sales competence by keeping abreast with latest techniques and development of the products.
• Ensuring that Company\'s reputation for high quality products and services are maintained.
• Use own initiative to acquire comprehensive product knowledge.
• Organize and coordinate promotional activities on consultation with immediate superior.
• Build and maintain strong relationships with key external consumable Client

Functional Skills/ Knowledge

• Self-motivated and the ability to communicate the technical advantages and benefits of service contracts. To lead consumable sales independently.
• Functional knowledge and experience in trouble-shooting of analytical and scientific instrument/equipment.
• Strong product knowledge in scientific instruments
• Good background knowledge of market industries for chemical analysis/analytical/life sciences instruments
• Strong analytical capabilities
• Excellent interpersonal skills
• Strong analytical capabilities
• Ability to work with minimal supervision
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Demonstrate fluency in local language and ideally in English, both written and spoken.

Education

Degree or Masters in Science majoring in Electrical, Electronics or Engineering

Work Experience

2-3 years working experience is a MUST

Requisition Number: 111011

Department: Sales

DKSH