Job Description

Location:
Kuala Lumpur, MY, MY
Global Business Unit: OTH
Job Function: Information Technology
Requisition Number: 216909
Description:

Job Summary

Manage Salesforce projects, including implementations, enhancements, and customizations to drive business effectiveness and growth.

:

Develop and maintain Salesforce adherence to IT Applications policies, standards, best practices, and guidelines within implementation and delivery methodologies. Plan, manage and execute complex project engagements and assure quality deliverables. Ensure business continuity plans for identified and critical Salesforce applications are developed and maintained. Monitor Business Solutions deliveries and support in ensuring applications delivered are on track; adjust/reset in line with business requirements. Review, enhance and incorporate potential improvements to defined standards, policies, and delivery processes. Guide users/stakeholders on effective use of Salesforce technical design and deployment for Applications, both Group-wide and in-country. Monitor and evaluate Applications implementations, ensuring continuous, efficient, and effective operations. Work collaboratively with functional manager to facilitate business process owners' needs, communicate design solutions to maintain business operations. Identify potential issues/gaps, drive resolution to avoid customer impact and facilitate continuous improvement. Facilitate user/vendor communications on the effective/functional use of applications

Job Requirement

2-3 years of Salesforce hands-on development experience Proficiency in Salesforce Configuration and Customization, Custom Settings, Building Flow, Visualforce Components, Apex Classes, Trigger, Batch Class, Scheduler, Email Services, SQL, SOQL and SOSL Experienced with Web Technologies such as JavaScript, Html 5 and CSS Experienced with Salesforce data model (Good to Have) Experience with ServiceMax or Field Service Lightning Experienced in Salesforce design solutions with good understanding of Salesforce best practice Strategic thinking and ability to align Salesforce solutions with overall business objectives A track record of successful Salesforce project implementations and a portfolio of completed projects Salesforce certifications including Advanced Admin, Platform Developer I or II and Platform App Builder is desirable. Good communication skills Able to handle adhoc tasks as per assigned Strong analytical and problem solving skill
Able to suggest workaround solution if primary solution not working
Requisition Number: 216909
Job Function: Information Technology