Job Description

Powering Positive Change\xe2\x84\xa2

In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That\'s why at Maxeon Solar Technologies we\'ve been pushing the boundaries of solar innovation every day for 35 years - from the very edge of outer space to countless rooftops below.

Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change\xe2\x84\xa2 every day.

Are you ready to power positive change?

SUMMARY OF ROLE

To responsible in client services and support

ESSENTIAL DUTIES & RESPONSIBILITIES * Experience in design and installation of Microsoft Endpoint Configuration Manager version 2203 above.

• In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
• Manage clients windows patches/updates for the workstations and ensures they are pushed to workstations in a timely manner.
• Develop and manage software update process.
• Mitigates all vulnerabilities found on the workstations and all other SCCM related functions.
• Support the day-to-day tickets flow to include the administration of SCCM OSD, Patch Management, and software Packaging.
• Maintain and manage MDM through Intune portal, BYOD and Corporate owned devices.
• Provide 24x7 2nd and 3rd level support to client services operation.
• Perform routine system monitoring, health check and maintenance for pro-active management of IT
• Perform user requirements engineering for IT solutions in respective domain area.
• Support / contribute in policy setup and enforcement.
• Liaise with internal and/or external service provider and vendor for any troubleshooting, maintenance,
• Optimization, implementation/deployment cycle of client related issues.
• Project execution and management

RELATED EXPERIENCE & EDUCATIONAL REQUIREMENTS * Degree in Information Technology, Computer Science, or equivalent

• Microsoft Certified Solution Associate (MCSA) for Win 10/11 and SCCM/Intune certification is added advantage
• Minimum 5-9 years\' experience in SCCM
• Deep knowledge in client computing (hardware and end users application), network and voice technologies
• Experience in configuring, operating and optimizing IT client services for a mission critical business environment
• Experience with other MS System Centre applications desirable
• Good verbal and written communication skills, able to work in a team, possess cross-culture experience, project management skills and updating technical documentation as required.

Safety Compliance

Your safety is our number one priority at Maxeon. All our employees must complete regular workplace safety training and comply with our mandatory safety standards.

Equal Employment Opportunity

It is Maxeon\'s policy to provide equal employment opportunity to all applicants and employees. Maxeon will not tolerate unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by national, local, state or federal laws or regulations.

Maxeon Solar Technologies