\xc2\xb7 Role as as Junior Systems Engineer Storage with aspects of an Architect and Consulting role \xc2\xb7 Gateway between local Delivery team, Engineering and the Managed Service Operations Team \xc2\xb7 Leading complex Projects/tasks and providing storage consultancy. \xc2\xb7 Performance, Capacity and Load analysis for the customer environment and recommendation of measures to ensure stable and efficient operational conditions. \xc2\xb7 Complex root cause analysis in context of stability issues. \xc2\xb7 Planning, Coordination and Installation of complex system software upgrades following customer processes and procedures. \xc2\xb7 Take technical ownership of assigned incidents, problems, changes or other tasks (troubleshooting, customer workshops, etc.) whilst guaranteeing the SLAs \xc2\xb7 Report to the regional Service Delivery Manager to highlight improvement potential and technical innovations for the storage service and architecture. \xc2\xb7 Training of team members \xc2\xb7 Partition on On-Call rotation \xc2\xb7 Experience in infrastructure environments/architectures (Storage, Network, Compute, Operating Systems) \xc2\xb7 Understanding of IT service Management processes and methods (ITIL) \xc2\xb7 Programming/Scripting Capabilities are a plus \xc2\xb7 Demonstrated ability to multi-task and prioritize in accordance with changing deadlines and priorities \xc2\xb7 Willing to learn and pick up new technologies quickly \xc2\xb7 Communicating highly technical information adequately to both technical and non-technical personnel Job Type: Full-time Salary: RM3,868.93 - RM7,000.00 per month Ability to commute/relocate:

• Bandar Sunway: Reliably commute or planning to relocate before starting work (Required)