Job Description

Outlet/Store Manager We are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills. Responsibilities

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.

Requirements and skills

• High school diploma or equivalent qualification.
• A minimum of 3 years\xe2\x80\x99 experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.
• Having valid driving license D
• Location: G-Mart Balung, Tawau

Job Type: Full-time Salary: RM2,000.00 - RM3,500.00 per month Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Tawau: Reliably commute or planning to relocate before starting work (Required)

Application Deadline: 07/10/2023