Job Description

Key responsibilities:

1) Execution of Student Recruitment Plans

Be in consultation with the Manager to:

Plan marketing and student recruitment strategies and activities to attract prospective students. Execute marketing and student recruitment strategies and activities to attract prospective students. Ensure successful implementation of marketing and student recruitment activities fora designated market or region. Provide regular market feedback, recommendations on program offering to optimise student recruitment.
2) Relationship Management

Build and manage relationships with a diverse range of stakeholders including agents, education aggregator sites, sponsoring organisations, educational institutions and government agencies in respective recruitment markets.
3) Resource Management

Organise and manage resources required for implementation of marketing andstudent recruitment activities in a designated market or region. Work within the budget allocated to a designated market or region.
4) Student Recruitment

Achieve student recruitment targets for designated market or region, in line with the Unit's broad objectives and growth projection of the University. Prepare and implement, in collaboration with other relevant members in the team,specific recruitment strategies adapted to the needs of each designated market. Contribute to the achievement of student enrolment through effective execution of marketing strategies and activities.
5) Student Support

Advise prospective students on their student admission processes to the University. Provide ongoing support for students as required, ensuring that their study experience is as productive and rewarding as possible. Collaborate with other parts of the University, assist students as required with ongoing non-academic issues such as visa matters, accommodation arrangement and assistance in settling down in new student environment. Ensure all interactions with students are prompt, professional, friendly and effective.
6) Liaison and Interaction

Establish and manage relationships with external stakeholders i.e. student recruitment agents, school counsellors, school principals, feeder institutions ,embassy officials and etc. Be in consultation with the Management, liaise extensively with corporate and government agencies in marketing of the University. Collaborate with colleagues at University Melbourne to utilise synergies in marketing effectively. Liaise with Prospect Experience section or external agencies for the production and usage of relevant marketing communication tools.
7) Market Reporting

Maintain appropriate records and budget for all activities, and produce regular student recruitment progress reports. ? Provide regular market intelligence and competitor reports.

JOB REQUIREMENTS

A Bachelor's degree in a relevant discipline from a recognised institution with at least three (3) years relevant work experience. Master's degree holders in relevant discipline can be considered. A level of maturity consistent with the requirements of the position for independent work, initiative and travel. Pleasant personality with strong customer service focus and able to develop good working relationships with students, staff members and external stakeholders. ? A good command of written and spoken English. Excellent communication skills and etiquette of various modes (including phone, email and online chats) and a strong willingness to learn and focus on converting enquiries and leads into enrolments. ? Excellent interpersonal skills and demonstrated ability to work effectively in a consultative and team environment.
Job Type: Full-time

Pay: RM4,000.00 - RM6,000.00 per month

Work Location: In person