Strong attention to detail and commitment to delivering high-quality service.
Flexibility to work various shifts, including evenings, weekends, and holidays as required.
Must demonstrate a positive and professional attitude.
Skilled in handling unexpected situations and resolving problems during work.
Batang Kali/Meru Jaya Ipoh/Taman U,Tanjung Malim/Taman Scientex, Senai/Bandar Baru Kangkar Pulai, Johor
Responsibilities
Oversee and coordinate the daily activities of cafe staff.
Oversee food and beverage preparation to ensure it meets cafe SOP.
Conduct training for new cafe crew.
Schedule shifts and manage crew rosters to ensure adequate coverage.
Ensure high standards of customer service are maintained at all times.
Handle customer complaints and resolve issues promptly and professionally.
Manage cafe operations, including opening and closing procedures.
Conduct regular checks on the quality of products and services.
Ensure cleanliness and hygiene standards are adhered to in all areas.
Update sales reports to management team.
Monitor, update and restock supplies, including food items, beverages, and packaging materials.
Benefits
Training provided
Free staff uniform
Supportive work environment
Opportunities for career growth
Additional Benefits
Annual Leave
EPF / SOCSO / PCB
Overtime Pay
SkillsCustomer Service Problem Solving Communication Leadership TeamworkImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
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