Job Description

Set goals for performance and deadlines in ways that comply with company's plans and vision and communicate them to subordinates.

Schedule all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times and provide assist to all guest and administer all requirements for meals.

Monitor resources, ensuring the tools are available to deliver services that meet and exceed guest expectations

Organize workflow and ensure that employees understand their duties or delegated tasks

Monitor employee productivity and provide constructive feedback and coaching

Receive complaints and resolve problems

Respond to customer complaints tactfully and professionally

Maintain timekeeping and personnel records

Pass on information from upper management to employees and vice versa

Prepare and submit performance reports

Suggest on reward and promotion based on performance

Recommend to hire and train new employees

Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Look for ways to cut waste and decrease operational costs

Oversee all work in shift and restock all supplies at end of shift and perform regular inspections on all equipment's and recommend required repairs.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM2,400.00 per month

Schedule:

Day shift Rotational shift
Ability to commute/relocate:

Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Expected salary
Work Location: In person