Responsible and accountable for the following tasks: \xe2\x80\xa2 Monitor operation at Kuantan Branch \xe2\x80\xa2 Monitor truck movement \xe2\x80\xa2 Motivate and encourage teamwork within the team to ensure productivity targets are met \xe2\x80\xa2 Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols \xe2\x80\xa2 Customer satisfaction is priority \xe2\x80\xa2 Ensure customer service is to the optimum at all the times \xe2\x80\xa2 Handle customer complaints tactfully \xe2\x80\xa2 Develop SOP for smooth operation \xe2\x80\xa2 Warehouse is Safety, Health and Environment (SHE) compliance \xe2\x80\xa2 To ensure Branch complies with all requirements of Internal & External Audits. Ie ISO, Sedex, Zuellig Pharma, etc \xe2\x80\xa2 To ensure on time submission of internal & external monthly KPI report for Branch \xe2\x80\xa2 To ensure all monthly billing process being complied, accurate and meeting deadline \xe2\x80\xa2 To ensure truck management plan in ie. Truck maintenance plan, inspection, records, etc \xe2\x80\xa2 Handle any other requirements that may arise from time to time
The name \xe2\x80\x9cBiforst\xe2\x80\x9d was derived from Norse mythology which means a sacred bridge between men and god, portraying the core business of logistics in Biforst Group. Biforst was incorporated on 20 November 2003 in Malaysia, under the Companies Act 1965, as a private limited company under the name of Biforst Logistics Sdn. Bhd. Biforst opened its operation at the beginning of 2004 with a fleet of 6 small trucks. It started with three founders/operators and approached multinational companies as its customers. Biforst later has branched out to Singapore, Thailand, Indonesia, Vietnam, and India while remaining on its own. Consequently, Biforst streamlined its business as a third-party-logistics or also known as 3PL service provider and 4PL respectively. Apart from logistics, the brand has also ventured into different industries \xe2\x80\x93 diversifying its portfolio in the areas of Technology and Software System, Retail, Agriculture and Properties Holding and Development. Vision: \xe2\x80\x9cTo Be Established Globally Via Enhanced Solutions\xe2\x80\x9d Mission: \xe2\x80\x9cCommitment towards exceeding customer\xe2\x80\x99s expectations and meeting global industry standards\xe2\x80\x9d
Bachelor\'s or Equivalent