Job Description

Job SummaryWhat is the Opportunity?RBC Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is a processing hub that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements \xe2\x80\x93 income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our \xe2\x80\x98centres of excellence\xe2\x80\x99 and to implement/leverage standard processes globally.Working Hours : 3pm-12am / 4pm-1amWhat will you do?Ensure daily deliverables of Cash/asset reconciliations are completed, sign-off all checklist daily to ensure staff had followed procedure and control to complete daily reconciliations.Point of escalation for the team.Conduct training for the team on Cash & asset reconciliation, procedural updates and process training to enhance teams knowledge on the process.To be responsible for ensuring that reconciliations provide direct support and value to the business through initiatives that result in greater effectiveness and efficiency.Perform root cause analysis to drive the reduction of breaksTo cover manager during their absences.Investigation of all cash and asset breaks to ensure team has correctly assigned their breaks, reduce departmental errors.Accountable for the identification and escalation process for reconciliation breaks which may represent a financial or reputational risk to the business or clients.Ensure weekly break analysis is perform and escalate when necessary for break that has no notes, invalid notes and aged breaks.What do you need to succeed?Must-have3-5 Years of financial services industry experience in an operations environmentGood reconciliations knowledgeExperience on Custody/Shareholder servicesUnderstanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund AccountingAbility to work under pressure and to prioritize actions.Demonstrate coaching and leadership ability.Nice-to-haveUniversity degree in accounting/finance or business concentration or equivalent experience.PC literate in MS Office applicationsWhat\xe2\x80\x99s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewardedJob Skills Active Learning, Adaptability, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Quality Management, Time ManagementAdditional Job DetailsAddress: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYACity: PutrajayaCountry: MalaysiaWork hours/week: 40Employment Type: Full timePlatform: Wealth ManagementJob Type: RegularPay Type: SalariedPosted Date: 2024-04-19Application Deadline: 2024-05-08Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

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